Private Dining Coordinator - Eataly Flatiron

Eataly North America•New York, NY

13d•$25 - $28

About The Position

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Requirements

2+ years of experience in private dining, catering, events, or a related hospitality field
Strong interpersonal and written communication skills
Exceptional organization and attention to detail
Ability to thrive in a fast-paced, guest-facing environment
Proficiency with Microsoft Office; experience with Tripleseat, Reposite, SevenRooms a plus
Flexible availability including evenings, weekends, and holidays, based on event needs
Passion for Italian food, hospitality, and creating memorable guest experiences
Ability to stand/walk for up to 4 hours
Ability to lift up to 25 lbs
Flexibility to support events across multiple NYC locations

Responsibilities

Respond to private dining and event inquiries in a timely, polished, and professional manner
Schedule and conduct site visits and walkthroughs with potential clients
Assist in preparing proposals, contracts, and BEOs
Support client communication pre- and post-event (menus, timelines, headcount, etc.)
Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)
Help track deposits, payments, and required documentation
Coordinate details with culinary and service teams to ensure accurate event planning
Prepare printed menus, signage, and event collateral as needed
Assist with event setup and breakdown alongside FOH and BOH teams
Greet clients and serve as their on-site point of contact
Liaise between client and service team to ensure expectations are met
Monitor service flow and timelines to support smooth execution
Support post-event recaps and feedback collection
Log guest feedback and identify trends for continuous improvement
Communicate regularly with the Private Dining Manager and Corporate Coordinator