Private Club Server

MSG Entertainment Holdings•New York City, NY

1d•Onsite

About The Position

The Private Club Server will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Server will serve food and beverages to these guests in a professional, accurate manner. Providing excellent customer service to highest level of guest and for serving food and beverages to guests in a timely, courteous and accurate manner Proper knowledge of New York State Board of Health Food and alcohol handling protocols Having efficient knowledge of touch screen POS system. Ensuring proper table maintenance during service, including setting and re-setting in between courses Checking identification of guests to ensure they are of legal age to consume alcoholic beverages Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas Maintaining the cleanliness of assigned work area and assist with all guest service functions Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order. Address any guest concerns or questions, escalating to Supervisors as needed.

Requirements

Work well under pressure and have a professional appearance and demeanor.
This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment
Prior wait staff experience required
TEAM certification a must
Must be of legal age according to NYS regulations to serve alcohol
Works nights, weekends and holidays
Must be flexible to work evenings, weekends, and holidays as necessary.
Must be receptive to working outside in inclement weather and extreme temperatures.
Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Nice To Haves

Knowledge of NYC Board of Health Food Handling rules a plus.

Responsibilities

Providing excellent customer service to highest level of guest
Serving food and beverages to guests in a timely, courteous and accurate manner
Proper knowledge of New York State Board of Health Food and alcohol handling protocols
Having efficient knowledge of touch screen POS system.
Ensuring proper table maintenance during service, including setting and re-setting in between courses
Checking identification of guests to ensure they are of legal age to consume alcoholic beverages
Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
Maintaining the cleanliness of assigned work area and assist with all guest service functions
Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
Address any guest concerns or questions, escalating to Supervisors as needed.