Private Club Server
About The Position
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com. Who are we hiring? The Private Club Server will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Server will serve food and beverages to these guests in a professional, accurate manner.
Requirements
- Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment
- Prior wait staff experience required
- TEAM certification a must
- Must be of legal age according to NYS regulations to serve alcohol
- Works nights, weekends and holidays
- Must be flexible to work evenings, weekends, and holidays as necessary.
- Must be receptive to working outside in inclement weather and extreme temperatures.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment
Nice To Haves
- Knowledge of NYC Board of Health Food Handling rules a plus.
Responsibilities
- Providing excellent customer service to highest level of guest and for serving food and beverages to guests in a timely, courteous and accurate manner
- Proper knowledge of New York State Board of Health Food and alcohol handling protocols
- Having efficient knowledge of touch screen POS system.
- Ensuring proper table maintenance during service, including setting and re-setting in between courses
- Checking identification of guests to ensure they are of legal age to consume alcoholic beverages
- Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
- Maintaining the cleanliness of assigned work area and assist with all guest service functions
- Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
- Address any guest concerns or questions, escalating to Supervisors as needed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
