Private Client Training and Education Manager

Aon Corporation•South Huntington, NY

3d•$120,000 - $150,000•Remote

About The Position

Aon's Private Risk Management Team is seeking a Training & Education Manager to lead our efforts in developing, executing and delivering various training and educational programs for our team. The Training & Education Manager will review existing training curricula and develop new material to train and educate our team members. They will ensure alignment with training objectives as respects to new colleague onboarding, agency management training, business standards training and on-going professional development opportunities. The Training & Education Manager will also support our efforts to hire and train junior colleagues in the areas of client service and sales. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Requirements

7+ years of training and development experience
Ability to provide effective feedback during one-on-one coaching
5+ years of training experience including knowledge of adult learning styles, theories, and methods
Excellent communication and presentation skills
Must be proficient with technology, and able to fully utilize Microsoft Office products including Excel, Word, Power Point, and Outlook. (Microsoft skills and knowledge are critical for this position; candidates will be tested for proficiency)
Ability to work independently and meet deadlines

Nice To Haves

Experience in high net worth personal insurance preferred
Bachelor’s degree in education or communication is preferred

Responsibilities

Lead the efforts to develop, maintain, and deliver all training and education programs
Develop informative material, such as digital presentations, how-to manuals, and instructional videos
Coordinates and conducts training for new hires and department transfers and all training follow-ups
Develop, maintain, and deliver employee refresher training as necessary
Use performance trends and patterns to make impactful training recommendations and create an effective training strategy that results in improved quality
Develop learning objectives, maintain training logs, and document control history
Develop audio, visual, and interactive media aids
Deliver training progress reports
Develop training strategies that improve quality standards and drive associated projects from information gathering stages to project completion
Measure the effectiveness of training sessions and applies the appropriate training process changes
Address quality findings through coaching and feedback sessions
Use survey responses to address training and production needs
Provide leadership and support to personnel in a fast-paced and constantly changing work environment
Provide strong organizational, analytical, and problem-solving skills while fostering an environment of open communication and teamwork
Additional projects as assigned

Benefits

comprehensive benefits package
inclusive workforce
agile environment allows you to manage your wellbeing and work/life balance
two “Global Wellbeing Days” each year
variety of working style solutions
continuous learning culture
401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance
optional personal insurance policies
adoption assistance
tuition assistance
commuter benefits
employee assistance program that includes free counseling sessions