Claims - Private Client Claims Specialist I

Cincinnati FinancialFairfield, OH
$52,000 - $65,000Onsite

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. The express claims department is seeking a qualified candidate to fill the role of private client claims specialist. The ECC currently handles property jewelry claims, in 42 states. Over time, this will also be expanded to include other business lines and coverages.

Requirements

  • The ability to work independently and make informed decisions
  • Exceptional communication skills
  • Demonstrated experience and knowledge of CIC property and Private Client forms
  • Associate or bachelor’s Degree (preferred)
  • Pursuit of AINS or AIC designation exam study or completion of either. The selected candidate will be expected to complete AIC coursework within two-years of hire date

Nice To Haves

  • Prior claims experience preferred but not required

Responsibilities

  • Directly handle scheduled jewelry claims up to policy limits with HQ assistance/oversight
  • Complete through, detailed claim investigations including recorded statements, retention of counsel, partnership with SIU and onboarding experts when needed
  • Analyze property coverage forms including specialized Capstone property forms featuring enhanced replacement cost language and specialized valuation
  • Prepare detailed narrative factual reports and statements of loss on large ($100,000+) files
  • Monitoring and supporting exceptional claim service to ensure high customer satisfaction
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