Private Bank Investment Operations – Equity and Fixed Income Trade Support Analyst

Bank of America•Dallas, TX

1d•Onsite

About The Position

At Bank of America, the purpose is to help make financial lives better through Responsible Growth, delivering for clients, teammates, communities, and shareholders. The company is committed to an inclusive workplace, attracting and developing talent, supporting teammates' wellness, recognizing performance, and making community impact. Bank of America maintains an in-office culture with specific attendance requirements, allowing flexibility based on role. This role offers opportunities for career growth and impact. The position is responsible for moderately complex transaction and fulfillment processing, including asset movement, reconciliation, settlement, and trade/transfer support. It involves providing quality service and operations support to internal business partners and external clients, adhering to established guidelines. The role handles operational processes with medium to high monetary risk and assists in training less experienced team members. Specifically, the role provides timely and accurate trade handling for Private Bank clients, supports Private Bank Front Office and Investment Solutions Group (ISG) Private Bank Trading, reviews control reports to verify trade actions and confirmations by settlement date, ensures trades are posted correctly by settlement date, and communicates with the ISG Trade Desk to resolve issues promptly.

Requirements

Excel, Word, Outlook Proficiency
Strong Written Skills
Strong Verbal Skills
Ability to learn from training done both in person and virtually

Nice To Haves

Works well with others / in a team environment
Strong Excel Skills
Ability to work with Macros to perform processes
Ability to Multi Task
Receptive to Feedback
Dedication to work

Responsibilities

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Provide timely and accurate trade handling to Private Bank clients when trades are submitted or executed
Provide support to Private Bank Front Office and Investment Solutions Group (ISG) Private Bank Trading
Review control reports to verify trades were actioned and confirmed completely and accurately by settlement date
Ensure all trades are posted in the correct account by settlement date
Communicate with ISG Trade Desk to resolve issues timely