Privacy Program Manager

GoFundMe
2d$111,000 - $166,000

About The Position

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Privacy Program Manager to ensure compliance with privacy regulations, mitigate risks, and champion privacy-first practices across the organization. In this role, you’ll have the opportunity to tackle complex challenges, shape innovative solutions, and make a meaningful impact on how we protect our community and their data.

Requirements

  • Bachelor’s Degree and 3-5 years of relevant experience
  • Working knowledge of international privacy and data protection laws and regulations, notably the EU/UK GDPR and ePrivacy Directive/PECR, PIPEDA, CCPA and other US State consumer privacy laws.
  • Strong understanding of privacy-compliance concepts in assigned product and business operational areas.
  • Demonstrated ability to track and apply new and evolving global privacy laws and requirements.
  • Experience with a privacy management platforms (e.g., DataGrail, Transcend, OneTrust, TrustArc etc)
  • Strong oral and written communication skills.
  • Strong analytical skills and attention to detail.
  • Advanced project management and organizational skills.
  • Proven ability to solve complex problems creatively and effectively.

Nice To Haves

  • CIPP/US, CIPM or similar privacy professional certification desired.
  • Experience with data mapping/ROPAs and privacy impact assessments.
  • Familiarity with privacy-first product design principles.
  • Background in training or educating teams on compliance topics.

Responsibilities

  • Contribute to the privacy impact assessment process to ensure new or modified business initiatives align with GoFundMe’s values, privacy program and privacy-by-design principles.
  • Maintain Records of Processing Activity and coordinate with internal partners on data governance initiatives.
  • Coordinate Data Subject Requests and other privacy-operational activities.
  • Implement and enhance compliance controls, policies, procedures, and programs to guide functional areas in adhering to regulatory requirements.
  • Collaborate with senior analysts to document potential risk issues and recommend improvements or internal controls.
  • Support the administration of compliance training programs and deliver formal training for internal teams and external customers.
  • Provide day-to-day support to sales and customer support teams by addressing privacy and compliance questions and customer-facing support requests.
  • Build internal privacy knowledge through documented policies and procedures, FAQs, educational articles and other educational materials.
  • Support audit and compliance assurance projects.

Benefits

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering program.
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