About The Position

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Job Description Authorization Coordinators are responsible for obtaining authorizations on all testing appointments. Also responsible for obtaining Insurance Referrals. They are to check the schedules weekly to make sure no new appointments have been added. They contact outside referring offices for authorization information on testing appointments. They obtain authorizations onside referrals as well, example is CTA, CT, MRI, any outside scans. Registers Patients if needed Collaborates and communicates with Cardiology teams to ensure continuity of medical care, to include obtaining, clarifying, validating referral requests. Assists with the creation of standard work for insurance authorizations. Responds to all requests (email, website, phone, other) and inquiries to best coordinate a patient’s appointment and needs. Contacts patients, families, medical providers and/or facilities to foster smooth transitions of care into the Practice.

Requirements

  • Minimum of 1 year as a medical receptionist or previous care coordination experience
  • Direct customer service in the medical field

Responsibilities

  • Obtaining authorizations on all testing appointments
  • Obtaining Insurance Referrals
  • Checking the schedules weekly to make sure no new appointments have been added
  • Contacting outside referring offices for authorization information on testing appointments
  • Obtaining authorizations onside referrals as well, example is CTA, CT, MRI, any outside scans
  • Registers Patients if needed
  • Collaborates and communicates with Cardiology teams to ensure continuity of medical care, to include obtaining, clarifying, validating referral requests
  • Assists with the creation of standard work for insurance authorizations
  • Responds to all requests (email, website, phone, other) and inquiries to best coordinate a patient’s appointment and needs
  • Contacts patients, families, medical providers and/or facilities to foster smooth transitions of care into the Practice

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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