Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a part-time Prior Authorization Specialist to join our experienced Pulmonary team in Springfield, MA. RESPONSIBILITIES: The Prior Authorization Specialist is responsible for obtaining authorizations to ensure reimbursement for pulmonary specialty services and testing provided throughout Baystate Health. Demonstrates excellent communication, strong customer service, critical thinking, and problem-solving skills, insurance knowledge. Completes all appropriate forms, applications, and information for departmental statistics. Accurately manages the referral and authorization process. Able to secure authorization and necessary documentation to ensure patient care is not impacted and meets time-sensitive requests. Is pro-active in troubleshooting instances which could result in great financial loss. Demonstrates excellent customer service skills and works in a positive manner for collaboration and clear communication between providers, staff, insurers, and families. The specialist works closely with the appropriate clinical team members for information gathering and patient data. Participates in departmental meetings and meets all timelines for reports. Meets turnaround expectations for majority of prior authorization approvals.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED