Prior Authorization Manager

Regional West Health ServicesScottsbluff, NE
6h

About The Position

The Prior Authorization Manager oversees daily prior authorization operations. The Manager partners with leadership and cross-functional teams to maintain consistent authorization workflows and achieve departmental goals.

Requirements

  • High School Diploma required.
  • Minimum of 5 years of experience in prior authorization, medical billing, or healthcare operations.
  • Strong knowledge of insurance plans, payer requirements, and healthcare regulatory standards.
  • Proven leadership or supervisory experience managing teams in a healthcare setting.
  • Excellent communication and organizational skills.
  • Experience with electronic health record (EHR) systems and prior authorization software platforms.
  • Familiarity with Medicare, Medicaid, and commercial insurance prior authorization protocols.

Nice To Haves

  • Bachelor’s degree preferred, business, nursing, health information or organizational management preferred.
  • One of the below certifications within two years of position start date preferred.
  • Certified Patient Access Manager (CPAM)
  • Certified Healthcare Access Associate/Manager (CHAA/CHAM)
  • Certified Patient Access Specialist (CPAS)
  • Certified Revenue Cycle Executive (CRCE)
  • American Health Information Management Association (AHIMA)
  • Healthcare Financial Management Association (HFMA)
  • American Association of Healthcare Administrative Management (AAHAM)

Responsibilities

  • Lead and supervise the prior authorization team to ensure timely processing and approval of authorization requests.
  • Develop, implement, and monitor policies and procedures related to prior authorization activities to maintain compliance with payer and regulatory requirements.
  • Collaborate with healthcare providers, insurance representatives, and internal departments to resolve authorization issues and expedite approvals.
  • Analyze authorization data and trends to identify bottlenecks, reduce denials, and improve overall process efficiency.
  • Train and mentor staff on best practices, payer guidelines, and system updates to maintain high-quality service delivery.
  • Manage communication and documentation related to prior authorization requests, appeals, and denials.
  • Stay current with changes in healthcare regulations, insurance policies, and industry standards affecting prior authorization.
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