Printing Customer Service Account Specialist 1

Lakeside Book•Terre Haute, IN

4d•$40,000 - $46,000•Onsite

About The Position

Provide great customer service by reviewing purchase orders and understanding what each customer needs Enter and manage jobs in the system, create clear plans for production, and track orders to make sure they stay on schedule Communicate clearly with customers and internal teams by phone and email to answer questions and solve problems Order the right materials for each job and follow all company quality and safety guidelines Work well with others, help train new team members when needed, and occasionally travel to customer locations

Requirements

At least 1 year of experience in customer service or an administrative role
High school diploma or equivalent
Comfortable using computers, including Microsoft Office or Google tools
Strong communication, organization, and multitasking skills with attention to detail
Able to work well with others, handle conflict professionally, and willing to learn
Ability to occasionally lift up to 20 pounds

Nice To Haves

Basic knowledge of printing, publishing, or industrial office work
Ability to read a ruler or tape measure

Responsibilities

Provide great customer service by reviewing purchase orders and understanding what each customer needs
Enter and manage jobs in the system, create clear plans for production, and track orders to make sure they stay on schedule
Communicate clearly with customers and internal teams by phone and email to answer questions and solve problems
Order the right materials for each job and follow all company quality and safety guidelines
Work well with others, help train new team members when needed, and occasionally travel to customer locations