Print Production Level 3

Computer Task Group, Inc•Raleigh, NC

3d•$20 - $20

About The Position

Operate digital, high-volume, and color production equipment to meet customer requirements Serve as point of contact to receive, review, and electronically log incoming print jobs Perform routine and defined production tasks with a high level of accuracy and efficiency Operate finishing equipment including paper cutters, inserters, laminators, hole punchers, and folding/inserting mail equipment Conduct quality inspections before, during, and after each production run Troubleshoot and resolve production issues to meet delivery and output requirements Clean and perform operator-level maintenance on production and office equipment Process forms, update information, and maintain reporting logs for billing and tracking Estimate, schedule, and track production jobs to ensure timely completion Optimize document design for print quality and reproduction, including inspection of fonts, resolution, and formatting Sort, scan, and convert hardcopy materials into digital formats as required Manage file storage, backup, and retrieval for future reuse Integrate variable data files into print templates Collect meter reads and coordinate service requests with vendors as needed Provide minimal training and support to end-users on equipment and processes Engage third-party vendors (including Xerox and others) for supplies and service support Lift and move materials up to 50 pounds as required Support a secondary client location approximately 5 miles away on a very limited basis (approximately four times per year)

Requirements

Proficiency with PC operations including keyboard, mouse, file navigation, and networked devices
Intermediate skills in Microsoft Office (Word, Excel, PowerPoint), including:
Creating spreadsheets, formulas, sorting, filtering, and basic graphs
Importing/exporting data and embedding files
Moving data between applications
Ability to send/receive emails, manage documents, and perform accurate data entry
Familiarity with web browsers and printing to networked devices
Basic math skills including multiplication, division, and percentages
Strong problem-solving ability and attention to detail
Demonstrated professionalism, business maturity, and customer service orientation
Ability to coach and mentor peers when needed
Minimum of 1 year experience in a customer service or print production environment
High School Diploma or equivalent (required)
Post-secondary technology training or equivalent work experience (required)
This role requires driving your own personal vehicle. Mileage reimbursed. Valid driver's license required. No more than one moving violation in the past three years.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

Operate digital, high-volume, and color production equipment to meet customer requirements
Serve as point of contact to receive, review, and electronically log incoming print jobs
Perform routine and defined production tasks with a high level of accuracy and efficiency
Operate finishing equipment including paper cutters, inserters, laminators, hole punchers, and folding/inserting mail equipment
Conduct quality inspections before, during, and after each production run
Troubleshoot and resolve production issues to meet delivery and output requirements
Clean and perform operator-level maintenance on production and office equipment
Process forms, update information, and maintain reporting logs for billing and tracking
Estimate, schedule, and track production jobs to ensure timely completion
Optimize document design for print quality and reproduction, including inspection of fonts, resolution, and formatting
Sort, scan, and convert hardcopy materials into digital formats as required
Manage file storage, backup, and retrieval for future reuse
Integrate variable data files into print templates
Collect meter reads and coordinate service requests with vendors as needed
Provide minimal training and support to end-users on equipment and processes
Engage third-party vendors (including Xerox and others) for supplies and service support
Lift and move materials up to 50 pounds as required
Support a secondary client location approximately 5 miles away on a very limited basis (approximately four times per year)