Print Production, Senior Assistant

CVS Health • Scottsdale, AZ

30d • $17 - $28

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Oversee mailroom operations to ensure efficient distribution of incoming and outgoing mail, packages, and parcels across the organization. Lead and mentor mail services staff, including hiring, training, scheduling, and performance management. Manage vendor relationships, negotiate contracts, and implement cost-effective mail service solutions. Maintain inventory of mailroom supplies and monitor related budgets. Ensure compliance with security protocols and privacy regulations for sensitive mail. Introduce and manage mailroom technologies (e.g., tracking systems, barcode scanners) to improve accuracy and efficiency. Continuously identify opportunities to streamline processes, reduce costs, and enhance service quality. Provide exceptional customer service to internal and external stakeholders.

Requirements

• 3–5 years of experience in a print or mailroom setting
• Proficiency in Microsoft Office (Excel, Outlook) and PDF tools
• Ability to lift up to 50 lbs and stand for extended periods
• Successful completion of background and drug screening
• High School Diploma or GED required

Nice To Haves

• Strong verbal and written communication skills
• Excellent time management and organizational abilities
• Experience operating: Neopost/Pitney Bowes Class inserters
• Xerox production-class printers
• Prior experience in a similar leadership role
• Bachelor’s degree or specialized training preferred

Responsibilities

• Oversee mailroom operations to ensure efficient distribution of incoming and outgoing mail, packages, and parcels across the organization.
• Lead and mentor mail services staff, including hiring, training, scheduling, and performance management.
• Manage vendor relationships, negotiate contracts, and implement cost-effective mail service solutions.
• Maintain inventory of mailroom supplies and monitor related budgets.
• Ensure compliance with security protocols and privacy regulations for sensitive mail.
• Introduce and manage mailroom technologies (e.g., tracking systems, barcode scanners) to improve accuracy and efficiency.
• Continuously identify opportunities to streamline processes, reduce costs, and enhance service quality.
• Provide exceptional customer service to internal and external stakeholders.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees