Print Production Associate

Ricoh ElectronicsWashington, DC
414d

About The Position

The Print Production Associate role at Ricoh involves providing direct hands-on support within a legal office environment. This position encompasses various office support tasks including copy production, scanning, mail handling, and hospitality assistance. The associate must possess strong interpersonal and customer service skills to effectively communicate with senior attorneys, clients, and other stakeholders. The role requires familiarity with legal technologies and processes, ensuring quality and timely completion of tasks in a high-pressure environment.

Requirements

  • High school diploma or GED required; 1-2 years of related work experience preferred.
  • Minimum of 2 years' experience in the legal industry is preferred.
  • Strong customer service and communication skills are essential.
  • Valid driver's license and minimum levels of auto insurance coverage may be required.

Nice To Haves

  • Working knowledge of copier and related equipment repair is preferred.
  • Familiarity with shipping/receiving procedures is beneficial.
  • Basic electronics knowledge is preferred.

Responsibilities

  • Provide direct support in a legal office environment including copy, production, and scanning tasks.
  • Assist with scheduling equipment, labor, and supplies for offsite trials.
  • Interact professionally with executive-level end users including legal assistants and partners.
  • Produce jobs and projects according to required deadlines, maintaining composure under pressure.
  • Operate high volume copy machines, fax services, and other office equipment.
  • Handle confidential and time-sensitive documents with care.
  • Maintain logs for billing and assist in calculating charges for work performed.
  • Distribute incoming mail and packages to designated drop points.
  • Perform filing duties including purging and archiving old documents.
  • Manage file formatting for printing in software like Microsoft Office and Adobe Acrobat Pro.
  • Conduct daily quality checks on copiers and respond to errors or jams.
  • Assist with light maintenance duties and office moves as needed.

Benefits

  • Medical, dental, life, and disability insurance options.
  • Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA).
  • Tuition assistance programs for education enhancement.
  • Paid vacation time and paid holidays annually.
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