Print Department Manager

Firebolt Group•Wixom, MI

10d•$75,000 - $90,000

About The Position

Firebolt is a global manufacturer and brand illumination partner helping light up iconic brands through captivating smart LED signage and sensing platforms. We are currently looking for a Print Department Manager who will be leading the operations for multiple large format flatbed printers in a production workflow environment. This is not a design position, but those skills will help the right candidate to succeed. The Print Department Manager is responsible for processing requests for quotes, pre-flighting, BOM set-up and review, along with efficiently scheduling production in order to meet strict client delivery dates. While maintaining a safe and clean work environment the manager will oversee daily set up and production while maintaining quality standards and maximizing machine utilization, train new associates, on-board new equipment, and implement continuous improvement initiatives.

Requirements

High School diploma
Digital Printing Experience: 2 years (Required)
Attention to detail
Problem solving skills
Excellent time management skills, ability to multi-task and prioritize work
Technology savvy
Create mind with ability to suggest and implement improvements
Act independently
Analyze situations
Attend to details
Communicate verbally
Communicate in writing
Concentrate
Empathize
Identify problems
Initiate
Manage pressure
Motivate self and others
Multi-task
Organize
Problem-solve
Think creatively
Actively listen to fully understand circumstances
Collaborate with others to maximize innovation and effectiveness
Communicate ideas, thoughts, knowledge, and information to foster clarity and engage others
Consider multiple costs and benefits when problem solving to arrive at most effective decision
Focus on details to reduce errors and increase efficiency
Manage time effectively to ensure all work is completed timely and effectively
Organize work to maximize productivity
Plan work projects to ensure efficiency
Resolve conflicts to facilitate goal achievement
Use empathy to understand the point of view of others
Respond effectively to sensitive inquiries or complaints
Resolve issues using conflict management skills
Manage multiple priorities and demands within established requirements
Exercise tact, discretion, and diplomacy
Loading 4ft x 8ft sheets of acrylic onto flatbed digital printers
Ability to lift up to 50 lbs

Nice To Haves

Corel Draw: 1 year (preferred)
Adobe Creative Suite: 1 year (preferred)
Onyx Thrive (preferred)
Corel Draw (preferred)
Adobe Creative Suite (preferred)
Photoshop (preferred)
Photography (preferred)
Corel Draw
Adobe Illustrator
Photoshop
Phones
Computer/Laptops/Tablets
Monitors/Televisions
Printers/Copiers/Scanners
Projectors
Hand Tools etc.

Responsibilities

Operational Management Manage day-to-day print room operations, including scheduling, job prioritization, and workflow coordination
Process Requests for Quotes
Process Pre-flight and BOM review
Maintain equipment utilization at 70% or higher
Ensure all print jobs meet quality, accuracy, and deadline requirements
Operate and oversee use of printing and finishing equipment
Flexibility to adapt to changing priorities and tight deadlines
Troubleshoot equipment issues and coordinate maintenance and repairs
Supervisory Responsibilities Supervise, train, and mentor print room staff
Assign tasks and monitor performance to ensure productivity and quality standards are met
Conduct performance evaluations and provide ongoing feedback
Enforce workplace policies, safety procedures, and best practices
Assist with hiring, onboarding, and scheduling of staff
Quality Control & Compliance Implement and maintain quality control procedures
Ensure compliance with company policies, safety regulations, and confidentiality requirements
Review completed jobs for accuracy, formatting, and print quality
Support Continuous Improvement initiatives as department scales up production
Inventory & Cost Control Monitor and manage inventory of paper, ink, toner, and other supplies
Order supplies as needed and maintain vendor relationships
Track usage and help control printing costs and waste
Customer & Internal Support Work with internal teams to clarify job requirements
Provide guidance on print options, materials, and timelines
Resolve issues or complaints related to print services promptly and professionally
Reporting Manage KPI metrics to decrease scrap, improve efficiency, and maintain OTD
All other duties as assigned