Print and Mail Site Lead

The Fedcap Group • New York, NY

4d • $21 - $23

About The Position

As a Print & Mail Site Lead, you will support the Supervisor in managing daily print and mail operations. Responsibilities include assigning tasks to mail clerks, processing contract mailings, and maintaining customer communication. You’ll also operate digital printing equipment, fulfill print requests, and assist with reporting. Experience with Adobe, graphics software, FTP sites, and finishing equipment (cutters, binders, inserters, folders) is a plus. You will also serve as a backup to the Supervisor when needed.

Requirements

• High School Diploma or GED.
• 3+ years of management experience
• Experience in a high-volume mail and print environment, including experience operating black and white printers and mail insertion equipment.
• Detail orientation and ability to process mail with precision.
• Strong Organizational Skills to efficiently manage mail flow and prioritize tasks.
• Strong communication skills, including reading, writing, and verbal.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel), Office 365 SharePoint, and Adobe.
• The physical ability to stand, squat, and lift 50 pounds.

Nice To Haves

• Experience with Adobe, graphics software, FTP sites, and finishing equipment (cutters, binders, inserters, folders)

Responsibilities

• Lead day-to-day print and mail operations.
• Oversee quality control and workflow efficiency.
• Work with state-of-the-art printing & mailing equipment (Canon 8000 & 750, Konica, Xerox Nuvera, Pitney Bowes, Quadient, Blue Crest, or Neopost) used for folding, inserting, and processing mail.
• Collaborate with customers and provide status updates.
• Train and guide staff, ensuring cross-functional expertise.
• Identify cost-saving opportunities & process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees