Principle Technical Analyst

T-Mobile • Frisco, TX

4d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Our team is searching for a Principal Analyst to operate at the center of a sophisticated, multi-functional program, driving clarity through data, metrics, and executive-ready insights. This role is responsible for identifying reporting opportunities that surface areas for improvement, tracking realized benefits, and ensuring a single, stitched-together view of program performance across teams, systems, and partners. You'll partner closely with product, technology, operations, finance, and leadership defining metrics, establish reporting standards, and deliver clear, actionable readouts at the executive level. Success is measured by the ability to turn fragmented data into trusted insights, proactively identify risks and opportunities, and enable leadership to make informed, timely decisions. We pride ourselves on encouraging a culture of innovation, transparency, and accountability. Join us in embodying the spirit of the Un-carrier and make a tangible impact across a high-visibility program. This is a dynamic role where no two days are the same, and your work will directly influence execution, prioritization, and outcomes!

Requirements

• 7+ years of experience in analytics, program reporting, business intelligence, or a related analytical role (Required)
• Deep architectural expertise in microservice-based systems, including integrations, supporting database technologies, and evaluate architectural impacts on performance, scalability, and delivery outcomes.
• Proven ability to analyze sophisticated technical and operational data and translate it into clear, actionable insights for both technical partners and executive leadership
• Excellent written and verbal communication skills, with validated ability to influence multi-functional partners, present to senior leaders, and operate efficiently without direct authority.
• Proven ability to mentor peers, handle ambiguity, prioritize challenging demands, and operate independently while supporting large-scale, enterprise initiatives
• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• Acceptable areas of study include Computer Science or a related field.
• In lieu of degree, equivalent proven experience may be considered.
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Drive standard processes by mentoring peers, leading contractors, and improving reporting processes, data quality, and operational efficiency across the team
• Proactively identify gaps, risks, and improvement opportunities through analysis and communicate recommendations clearly to partners and leadership
• Also responsible for other duties/projects as assigned by business management as needed

Responsibilities

• Lead project risk identification and communicate status, insights, and trends to team leads, project managers, and leadership to improve project outcomes and support informed decision-making
• Define cross-domain technical roadmaps, solution designs, and success metrics to ensure alignment, improve visibility, and mitigate risks across multiple systems and teams
• Analyze and translate business and technical requirements into IT solutions, metrics, and reporting artifacts that meet business needs within assigned domains
• Translate business requests into technical user stories, system diagrams, compose documents, dashboards, and executive-ready readouts to support system functionality, performance tracking, and continuous improvement.
• Partner multi-functionally to ensure data from multiple systems, teams, and tools is accurately coordinated into a consistent, trusted view for program and leadership reporting

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees