Principle Product Manager, Payments (B2B2C Vertical SaaS)

SQUIRE•New York, NY

11d•$200,000 - $220,000

About The Position

We are looking for a Principal Product Manager, Payments to lead the strategy and execution of our embedded payments platform within a B2B2C vertical SaaS ecosystem. Our platform enables businesses to seamlessly accept, manage, and reconcile payments from their end customers, processing $1B+ in annual transaction volume. This role owns the full payments experience across our software, balancing merchant needs, end-customer experience, compliance, and platform scalability. Youâll work across product, engineering, risk, compliance, and go-to-market teams to ensure payments are a growth engineânot just infrastructure.

Requirements

8+ years of product management experience, including significant ownership of embedded or platform payments.
Proven experience building products in a B2B2C, marketplace, or vertical SaaS environment.
Hands-on experience with merchant onboarding, settlement, and reconciliation at scale.
Strong understanding of the payments ecosystem (processors, networks, acquiring, issuing).
Comfort operating in regulated environments and partnering closely with compliance and risk teams.
Ability to balance long-term platform investments with near-term revenue and customer needs.

Nice To Haves

Experience monetizing payments within vertical software.
Familiarity with small business payment workflows
Experience expanding payments into new verticals or geographies.

Responsibilities

Define and own the payments product vision and multi-year roadmap for a B2B2C vertical SaaS platform.
Lead strategy across embedded payments, onboarding, pricing, settlement, payouts, refunds, disputes, and reconciliation.
Ensure payments are tightly integrated into core SaaS workflows, driving merchant adoption, retention, and ARPU.
Evaluate and launch new capabilities such as industry-specific payment flows, financing, subscriptions, and value-added services.
Deeply understand the needs of platform customers (businesses) and their end users (consumers).
Design intuitive experiences for merchant onboarding, configuration, reporting, and cash flow visibility.
Optimize checkout and payment flows to maximize conversion, authorization rates, and customer satisfaction.
Partner with engineering to deliver highly reliable, scalable payment systems that support peak volumes and growth.
Translate complex platform requirements into clear PRDs, APIs, and success metrics.
Coordinate across risk, compliance, finance, operations, sales, and customer success to deliver end-to-end solutions.
Lead launches, migrations, and platform upgrades with minimal disruption to merchants.
Own the product partnership with Risk, Compliance, and Legal to meet requirements including PCI, AML, KYC/KYB, and card network rules.
Balance friction and fraud prevention across merchant onboarding and end-customer payment flows.
Drive proactive improvements to disputes, chargebacks, and fraud tooling and processes.
Define and track KPIs including payment adoption, take rate, authorization rate, payment success rate, fraud loss, and settlement SLAs.
Use data, experimentation, and customer insights to prioritize roadmap decisions.
Partner with finance and GTM teams on pricing, monetization, and payments-led growth strategies.
Serve as the payments domain expert within the product organization.
Mentor PMs and raise the bar for platform thinking and execution.
Influence senior leaders with clear narratives around tradeoffs, risk, and opportunity.

Benefits

New hire stock grant
100% employer paid medical, dental, and vision insurance for you and your dependents
401K plan with company contribution
Generous PTO and Parental Leave policies

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