Principal, Workplace Solutions

Early Warning Services, LLC•Scottsdale, AZ

59d•$151,000 - $226,000•Hybrid

About The Position

Using expert-level experience, this position is a technical expert involved in troubleshooting, identifying, solutioning, and proof of concepts to solve difficult workplace technology issues. In conjunction with the Sr Director of Client computing and Architecture, this role will contribute, and potentially drive the strategy and standards of Early Warning client computing, workplace and collaboration platforms and ensures excellence of installation and administration. This role is hands-on, working with other individuals and teams to provide support to trouble-shoot and solution critical cross-platform issues that impact effective user experience, alignment to Enterprise Infrastructure, Security, and sustainability of solutions.

Requirements

Education and experience typically obtained through completion of a Bachelor's degree in Computer Information Systems/Computer Science
Minimum 10 years' progressive direct or related experience
Proven relevant industry experience and a proven track record of expertise in the management of end user technology with a demonstrated progression of responsibilities.
Demonstrated ability to lead through influencing and facilitating cross-functional teaming to realize outcomes.
Excellent written and verbal communication skills with an ability to communicate at all levels of the organization.
Hand-on experience troubleshooting and management with Windows and OS environments
Background and drug screen

Nice To Haves

Additional related education and/or experience preferred.
Competency in a wide range of desktop technologies including , but not limited to: MS Windows, Apple OS, Active Directory, User and Group Management, and MS Office suite.
Experience with collaboration tools such as Zoom and MS Teams

Responsibilities

Identify and solve for the most impactful issues in the organization and partner with other organization teams to create both short-term and long-term solutions.
Provides continuous improvement in the operational processes by introducing more innovation and automation.
Collaborate with team members and leadership to execute strategic goals and objectives. Partner in defining longer term plans, priorities, and goals.
Identify opportunities to improve efficiencies, streamline process and implement best practices.
Work with peers and other departments in the architecture, infrastructure, and security groups in defining roadmaps, setting goals, and providing updates.
Engage actively across IT as an expert technical resource, mentor, and principal advisor
Research, implement and maintain new technology that provides value to department and company.
Work closely with management to ensure that quality, budgetary, and regulatory requirements are being successfully monitored and met across the Client Computing team.
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Benefits

Healthcare Coverage -â¯Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan -â¯Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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