Principal UX Designer, FBA and SCA

Amazon • Bellevue, WA

3d

About The Position

Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) team provides
Amazon's suite of physical and digital services that help businesses transport,
warehouse, fulfill, deliver, and plan their movement of goods—both on and off
Amazon. Our mission is to empower sellers and merchants of all sizes by
providing innovative solutions that streamline supply chain operations, reduce
costs, and free up time for them to focus on scaling their businesses.
To support our rapid growth and strategic expansion, we are hiring a Principal
UX Designer to define and drive the vision for a unified, cohesive seller
experience that simplifies how sellers manage their supply chain in one place.
In this role, you will lead the strategic design direction for complex,
multi-product experiences spanning inventory management and planning. You'll
partner with senior leadership across product, engineering, and business teams,
as well as cross-org partners to integrate multiple products and services—to
shape the future of Amazon's supply chain seller experience. Working at the
intersection of business strategy and user needs, you'll drive design excellence
across multiple teams, influence product roadmaps, and establish design patterns
and frameworks that scale globally. Your work will eliminate complexity at a
systems level and empower sellers to grow their businesses across channels while
leveraging Amazon's world-class logistics infrastructure.

Requirements

• 10+ years of design experience
• Have an available online portfolio
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution
• Bachelor of Arts degree

Nice To Haves

• Experience in delivering design solutions for projects of large scope and complexity
• AI and emerging technology expertise: Demonstrated experience using AI tools to enhance design processes and creating AI-enabled user experiences that drive innovation and set new standards for product excellence.
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value.

Responsibilities

• Define and champion the north star UX vision for supply chain seller experiences, influencing product strategy and shaping multi-year roadmaps for cross-org initiatives.
• Partner with senior leadership across business, product, and engineering organizations—including cross-org stakeholders—to align on strategic priorities and drive consensus on design direction balancing customer needs with business objectives and technical constraints.
• Drive design solutions through data and insights, incorporating customer research, market analysis, and business metrics to inform strategic decisions and influence organizational priorities.
• Dive deep and drive execution on high-complexity and high-impact initiatives by creating detailed user flows, wireframes, visual designs, and prototypes that solve ambiguous problems and set the quality standard for the team.
• Present and influence at the executive level, effectively communicating design vision and rationale to VP and SVP audiences, securing buy-in for strategic initiatives, and representing design in high-stakes decision-making forums.
• Champion systems-level thinking that addresses root causes rather than symptoms, identifying opportunities to simplify complex experiences and eliminate friction at scale.
• Model behavior that exemplifies Amazon Leadership Principles in their team. Be a champion for user-centered design culture and best practices for the UX and cross-functional teams.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal