Principal UX Designer, eero

Amazon • Pasadena, CA

9d

About The Position

We are looking for a Principal UX Designer to play a pivotal part in enhancing
the usability of our products, scaling the team’s standards and best practices,
and being a role model designer for the team. This person should be comfortable
operating autonomously in a fast-paced environment while delivering across all
stages of the product life cycle. This role will work on both eero’s mobile app
and network management tool. The ideal candidate is adept at taking highly
technical, ambiguous problems and translating them to intuitive solutions for
both business and retail customers. This position will collaborate closely with
cross-functional teams including product management, engineering, product
marketing, and customer experience.

Wifi is the foundation of the modern home. Without it, nothing works. At eero,
an Amazon company, we believe that everyone deserves fast, reliable WiFi in
every corner of their home. Our mission is to make this a reality by creating
beautifully designed products that are simple to set up and use. With eero, you
can enjoy a seamlessly connected home environment where all your devices work
together effortlessly. We believe customers deserve the best connectivity and
smart home experience possible. To find out more about eero, please visit
eero.com

Requirements

• 10+ years of design experience
• Have an available online portfolio
• Experience with best practices for User Interface -Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution

Nice To Haves

• Experience designing for consumer hardware, connected devices, or IoT products.
• Excellent communication and collaboration skills, with the ability to articulate and defend design decisions.
• Experience conducting usability testing and incorporating user feedback into the design process.
• Experience effectively communicating strategic and tactical recommendations to executives and senior leadership
• Experience working with distributed teams, across multiple time zones.
• Master’s degree in design, human-computer interaction (HCI), or equivalent.
• Experience working with entertainment and technology development companies.
• Experience designing for accessibility and inclusivity.

Responsibilities

• Evaluate customer challenges and design delightful solutions that meet measurable business goals.
• Collaborate closely with product and engineering teams to define use cases and overarching requirements.
• Advocate for strong design principles throughout the eero team, with extremely high standards for quality.
• Establish, evolve, and evangelize eero’s design systems and visual language.
• Inform designs using market research, user feedback, analytics, and usability studies
• Efficiently produce process flows, wireframes, and visual design prototypes to articulate nuanced interaction behaviors.
• Detail and maintain comprehensive user interface specifications.
• Present design concepts to UX teams, product stakeholders, and executives for feedback and review.
• Collaborate with development teams to implement designs, offering precise specifications and assets, and verifying final interfaces.
• Stay up-to-date with the latest trends and advancements in UX, WiFi, and technology, and incorporate them into our design processes.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal