Principal User Experience Designer

Autodesk•Washington, DC

2d•$130,000 - $232,320•Hybrid

About The Position

The Principal UX Designer at Autodesk is a strategic, systems-level thinker who drives high-quality, journey-centric experiences across products and teams. They thrive in ambiguous problem spaces, framing the work, connecting complex ecosystems, and leading high-impact initiatives through influence and strong judgment. Reporting to the Manager of Design, this role shapes critical customer success experiences in the signed-in post-purchase journey, requiring deep expertise in systems and interaction design, cross-functional collaboration, and setting strategic direction. You’ll join a highly collaborative team working on some of the most complex and visible customer experience challenges at Autodesk, alongside curious partners who value craft, clarity, and momentum. Location: Preference for candidates in Seattle, Toronto, Portland, Denver, Boston, Atlanta. Hybrid/remote preferred, but open to fully remote in North America. To be considered, you must provide your resume and portfolio with access/password when applying.

Requirements

8+ years of experience designing and delivering digital experiences within complex, multi-product ecosystems
Deep expertise in systems design, interaction design, and information architecture, applied to large-scale products
Demonstrated ability to shape product direction and organizational alignment through design-led strategy
Exceptional design judgment grounded in strong principles, customer insight, and business context
Proven ability to lead through influence in highly cross-functional environments, including with senior stakeholders
Portfolio demonstrating systems thinking, end-to-end experience design, and sustained impact across multiple teams or initiatives
Experience mentoring designers and raising the quality bar across teams or programs
Comfort operating in ambiguous, fast-moving environments where problems and constraints are often ill-defined
Curiosity and adaptability, with experience exploring or integrating AI-enabled tools and workflows into design practice

Nice To Haves

Experience designing post-purchase or lifecycle experiences focused on adoption, retention, and customer success
Experience working on platform, horizontal, or shared capabilities that span multiple products or teams
Proven ability to operate effectively in environments with distributed ownership and competing priorities
Experience leading complex initiatives through influence rather than direct authority
Experience designing AI-enabled or data-driven experiences, including considerations of trust and user control
Comfort partnering with product and analytics teams to define success metrics and evaluate impact
Experience designing for B2B, enterprise, or technically complex domains

Responsibilities

Lead vision and strategy for complex, journey-driven systems and workflows, ensuring solutions scale across products, platforms, and services
Shape cross-functional roadmaps by synthesizing research, customer needs, and business objectives into clear, actionable design strategies
Independently frame ambiguous problems and drive complex initiatives from definition through delivery, navigating tradeoffs and incomplete information
Partner closely with product, engineering, research, and content to deliver cohesive, end-to-end customer experiences
Raise the bar for design quality across interaction, usability, and visual craft, influencing standards beyond immediate project teams
Mentor and coach designers across teams, elevating craft, systems thinking, and strategic judgment at a program or organizational level
Explore and apply AI-driven workflows and emerging technologies to improve both the design process and customer experience
Communicate complex ideas clearly to senior stakeholders, contributing to shared understanding, alignment, and design best practices across the organization

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume