Principal Trainer

First American • Washington, DC

2d • $85,000 - $113,300

About The Position

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Oversees, develops and delivers training programs for First American employees and/or external customers and/or partners to meet organizational and learner needs. Partners with business leaders, stakeholders, and, as applicable, external partners to identify training needs, design scalable solutions and ensure consistent, high-quality training execution. Play a key mentorship role, coaching and supporting trainers to elevate facilitation quality, instructional effectiveness, and learner outcomes. This role brings deep expertise in learning design, facilitation and performance improvement to solve complex business challenges

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 8+ years of directly related experience in training, learning, or performance enablement
• Ability to establish and maintain effective working relationships at the senior management level across functional groups, business units, and external partners.
• Extensive knowledge of instructional design theory and/or learning principles
• Ability to influence without direct authority and manage training initiatives across organizational or external boundaries.
• Strong understanding of effective teaching methodologies and tools
• Demonstrated ability to coach, mentor, and influence trainers without direct authority
• Extensive knowledge of traditional and modern training methods, tools and techniques
• Ability to present complex information to a variety of audiences
• Data gathering and analysis
• Knowledge of modern training techniques and tools

Responsibilities

• May partner with external vendors, services providers, or strategic partners to ensure training alignment, effectiveness and performance outcomes.
• Provides mentorship, coaching and guidance to trainers to improve facilitation skills, instructional consistency, and learner engagement
• Observes training delivery and provides actionable feedback to support trainer growth and effectiveness.
• Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations.
• Either partners with Instructional designers or independently completes updates to curriculum to address identified gaps

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees