Principal TPM, AWS Boost

Amazon • Bellevue, WA

1d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting data center operations — and
we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Boost Team is building next generation enterprise data center management
products on native AWS from the ground up. Come and be part of the team that
enables Amazon AWS to rapidly grow and continue to be the pioneer and widely
recognized leader in Cloud Computing, and have immediate impact on the thousands
of developers and businesses around the world.

We are looking for Principal Technical Program Manager to run our data center
supply chain program. You will own the scoping, planning, and execution of
features and processes that integrate AWS Boost and Supply Chain services to
manage inventory movement to, from, and between data centers. This Principal TPM
role will be highly visible across AWS Infrastructure teams as well as other
Amazon business units. You will be partnering with and influencing the direction
of multiple engineering teams within and outside of AWS Boost to deliver complex
and cross-functional projects. The right candidate will possess a strong
technical program management background, will have demonstrated experience
leading large programs and will have excellent knowledge of the supply chain
space. You must be able to thrive and succeed in an entrepreneurial environment
and not be hindered by ambiguity or multiple priorities.

As a Principal TPM, you will anticipate bottlenecks, provide escalation
management, anticipate and make trade-offs, and balance the business needs
versus technical constraints.

You will be working with stakeholders, engineering teams, and data center
technicians to design and implement a closed-loop mechanism for inventory
management in AWS data centers. You will coordinate the migration of data center
infrastructure operations from a collection of bespoke tooling to a centralized
platform while providing regular data-driven updates to executive sponsors and
stakeholders along the way.

AWS Boost maximizes the capacity which is available online to our customers at
the least amount of operational expenditure while protecting our operations
teams and customers from safety, security, availability, and compliance risks.
Data center technicians use Boost to discover, plan, and execute work. They also
learn about, and acquire new skills that increase the scope of work they can
perform. Data center managers come to Boost to monitor, prioritize, assign, and
audit work. AWS Service Owners come to Boost to request work and receive
feedback on its progress towards completion. They want capacity available and
(back) in service quickly, safely, and frugally. Our services drive this outcome
by matching incoming requests with the ideal set of instructions, allocating the
needed materials, and providing Data Center Operators with the tooling needed to
plan, schedule, and audit the work. Procedures performed using our technology
generate predictable, repeatable outcomes that builders use to baseline
workflows for continuous improvement and increase systematic control of
processes through automation.

Requirements

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Responsibilities

• Own the scoping, planning, and execution of features and processes that integrate AWS Boost and Supply Chain services to manage inventory movement to, from, and between data centers.
• Partner with and influence the direction of multiple engineering teams within and outside of AWS Boost to deliver complex and cross-functional projects.
• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
• Design and implement a closed-loop mechanism for inventory management in AWS data centers.
• Coordinate the migration of data center infrastructure operations from a collection of bespoke tooling to a centralized platform while providing regular data-driven updates to executive sponsors and stakeholders along the way.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed