Principal Technical Program Manager (TPM 5), RDK

Comcast • Philadelphia, PA

4d • Onsite

About The Position

Comcast and Sky’s Technology & Product organization shapes the future of media and technology. We build and operate platforms that power world class broadband and video experiences for millions of customers. Our teams innovate relentlessly designing products that are simple, intuitive, reliable, and accessible on every screen. This team plays a pivotal role in driving adoption of RDK as the global software platform of choice for embedded Broadband, Entertainment and Home Security devices. We have an exciting role for a Principal Technical Program Manager on Comcast’s RDK Operations Engineering, QA Organization within the Global Device Software Organization based out of Philadelphia Office. Our team defines strategy, drives engineering and operational excellence, and ensures our broadband and Sky Hub products meet the highest standards of quality, reliability, and readiness before launch. You will work with multiple teams responsible for ensuring that every product meets our highest standards of performance, reliability, compliance, and customer experience before launch Job Description This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. As a Technical Program Manager, you will be key in shaping and driving the team’s roadmap. You will lead strategic planning initiatives, manage complex programs, and ensure seamless execution of high-quality, reliable, and sustainable solutions. This role requires a proactive and collaborative leader who excels in managing cross-functional teams and driving technical programs to deliver impactful results at a global scale. If you are dynamic, results-driven and passionate about shaping the future of technology, we’d love to hear from you.

Requirements

• BS/ MS degree or equivalent practical experience
• 8-10 years experience in technical program management, or a combination of TPM and engineering experience
• Strong technical background with the ability to understand and guide complex technical initiatives.
• Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
• Mastery in Tools like Jira, Confluence and Smartsheet
• Experience managing cross-functional, geographically distributed teams and working in global, fast-paced environments.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership, engineers, and other stakeholders.
• Agility balancing competing priorities while driving projects to successful completion.
• Experience in Embedded domain (preferably with Video/ Broadband domain)
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Nice To Haves

• Additionally, professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred

Responsibilities

• Understands the scope of technical programs as defined by the product and business requirements
• Drive user stories and defects via agile monthly sprint process
• Manage and prioritize the team’s backlog, own scrum meetings, Dev/QA assignments
• Manages the Crews and owns of epics / modules, assists with the release plan and roadmap
• Drive the development and execution of the roadmap for the team, aligning with global product strategies and business goals.
• Oversee planning and execution of key initiatives and programs, ensuring alignment across distributed teams in the USA, Europe, and India.
• Drive technical decision-making and problem-solving, ensuring high standards of quality, security, and content protection across all products and platforms.
• Foster collaboration and communication across cross-functional teams, delivering on milestones and ensuring successful delivery of programs on time and within scope.
• Proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital.
• Proactively address issues and escalate as needed to ensure timely resolution
• Serve as a key point of contact for senior leadership, providing regular updates on progress, risks, and opportunities.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees