Principal Solutions Architect, eero

Amazon • San Francisco, CA

23h

About The Position

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.

eero is seeking a Principal Solutions Architect to drive technical solutions and cloud architecture for the management of our mesh WiFi analytics platform for our largest customers. This role combines systems expertise with networking knowledge to design and implement scalable solutions for our B2B customers. You'll work at the intersection of cloud infrastructure, systems engineering, and wifi to deliver exceptional customer experiences for our growing list of partners.

Requirements

• 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• Bachelor's degree in computer science, engineering, mathematics or equivalent
• Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
• Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications

Nice To Haves

• Knowledge of distributed systems design and implementation or equivalent
• Knowledge of large scale automation and workflow management or equivalent
• Knowledge of database design and implementation or equivalent
• Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Responsibilities

• Design and architect enterprise-scale cloud solutions utilizing AWS services to support eero's cloud-based management platform across multi-tenant ISP deployments serving millions of end users
• Lead strategic technical discussions with C-level executives and technical decision makers at Tier 1 ISP partners, presenting complex architectural solutions and eero's product roadmap based on REST APIs and data-as-a-service delivery systems
• Drive API integration strategy between eero's platform and ISP partner systems, establishing architectural patterns and best practices for modern cloud services at scale
• Serve as the primary technical liaison for eero's largest and most strategic ISP accounts, managing relationships across multiple customer teams and internal stakeholders
• Act as voice of the customer by translating ISP partner requirements, pain points, and strategic needs into actionable input for Product and Engineering roadmaps
• Present eero's technical vision and roadmap to executive stakeholders, demonstrating business value and competitive differentiation
• Establish reference architectures and proof-of-concept implementations that demonstrate scalable integration solutions for enterprise ISP deployments
• Influence eero's technical roadmap through deep collaboration with Product and Engineering teams, advocating for ISP partner needs and market requirements

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level