Principal Solution Architect - Hybrid Infrastructure

CDW • Austin, TX

21h

About The Position

The Principal Solution Architect – Hybrid Infrastructure is a field-based technical pre-sales role that focuses on developing comprehensive Hybrid Infrastructure solutions for CDW's Education customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business.

Requirements

• Bachelor's Degree or equivalent experience.
• Minimum of (8) years in technical, pre-sales, or post-sale delivery role.
• Experience designing and architecting Hybrid Infrastructure tailored to CDW’s client needs.
• Experience designing and architecting Datacenter and Hybrid solutions tailored to CDW’s client needs.
• Familiarity with major vendors (Dell, HPE, Lenovo, NetApp) and platforms (VMware, Microsoft Server, Hyper-V/Azure Local, Nutanix, Veeam), as well as exposure to public cloud (Azure or AWS), is essential
• Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
• Understand industry-specific challenges, regulations, and best practices.
• Tailored recommendations and position the company's solutions effectively within the industry landscape.
• A PSA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members.
• A PSA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner.
• Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role.
• The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution.
• They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers.

Responsibilities

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
• Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers.
• Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level