Principal Software Engineering Manager

Microsoft•Redmond, WA

12h

About The Position

Do you see yourself as a coach, a guide, a collaborator, and an engineer? Would you be excited to build technology that helps deliver services scaled to hundreds of millions of customers? Do you care deeply about fostering a great team? We are looking for an experienced Principal Software Engineering Manager for the M365 Substrate Core Team who embraces these roles and is excited by the technical challenges that come with building and scaling cloud services. Microsoft 365 is the fastest growing cloud services business in Microsoft. M365 brings together cloud versions of our most trusted communications and collaboration products like Exchange, SharePoint, OneDrive and Skype with the desktop suite of Office products in an always up-to-date integrated service offering. Since its launch, the service has made it easier for millions of information workers across the world in small, medium, and large enterprises to use the best of Microsoft’s business productivity solutions via the cloud. The service now extends the same capability to consumer communication and collaboration products. Substrate is the data and intelligence platform that enables internal partner teams at Microsoft to build, deploy, and maintain compliant productivity apps and services with reduced effort and faster time to market. We are looking for a Principal Engineering Manager who models technical and service excellence and embraces Microsoft cultural values of inclusion and caring to help drive the following outcomes: Coach – Work with each person on your team to help them to do their best work and grow. Define and foster an identity for the team that includes a reputation for quality, reliability, and inclusivity. Guide – Define the business goals for the team then create and execute on a plan to meet those goals. Build a vision for changing the underlying technology of the service and guide the team through landing it while maintaining the availability of the live site. Collaborate – Strive to understand the motivations and goals of the teams we’re working with and work towards a better solution together. Engineer – Care deeply about the availability, resilience, scalability, and cost of the critical 5-9s service we are running. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
6+ years of experience building commercial grade software, with much of that experience in mission-critical, large scale, high availability services.
Experience as an engineering manager with a passion for coaching and mentoring others.
Good communication and collaboration skills. Self-motivated, proactive, and results oriented. Ability to work across team boundaries to get things done.
Experience of cloud infrastructure, live site operation and fleet capacity.
Cloud and services experience; Azure cloud experience.
Experience in using AI and data science to build intelligent solutions and optimizing business processes.
Demonstrated ability to lead organizational changes and drive innovations.
Ability to communicate both technical details and product strategy clearly.

Responsibilities

Lead a team of engineers in the US and Latin America to deliver quality business objectives.
Provide hands-on technical leadership: architecture, design, code reviews, development, quality assurance and live site.
Build disciplined software engineering practices to deliver business value, work out solutions and drive innovation, guided by data.
Drive AI based solutions and innovation in software development and live site for cost saving, efficiency and quality.
Partner with Product Management to meet immediate and longer-term business objectives.
Collaborate closely with an integrated remote team in Suzhou, China and work with peer architects and engineering managers to define joint goals execution plan.
Collaborate with teams across the company in M365 and Azure.
Hire, retain, and grow top talents.
Foster a healthy and inclusive team environment.
Be a mentor for the people on your team and help them grow.
Embody our Culture and Values.