Principal Scrum Master

DTCCTampa, FL
Hybrid

About The Position

The IT FinSight Delivery organization supports the development and testing needs of multiple DTCC core business lines. As an Associate Director / Principal Scrum Master, you will play a critical role in driving delivery predictability, execution discipline, and continuous improvement across complex technology initiatives. This role goes beyond traditional Scrum Master responsibilities. You will act as a senior delivery leader, blending Agile facilitation with hands-on project management, stakeholder partnership, and execution ownership to ensure teams deliver high-quality solutions in a regulated, fast-paced environment. You will guide and influence cross-functional teams, promote Agile best practices, and partner closely with technology and business leaders to ensure alignment, transparency, and on-time delivery.

Requirements

  • Minimum 8+ years of related experience in Agile delivery, Scrum Mastery, or technology project management
  • Bachelor’s degree preferred or equivalent practical experience
  • Certified Scrum Master (CSM), PMI-ACP, or equivalent certification required
  • Strong working knowledge of Agile frameworks including Scrum, Kanban, and SAFe
  • Proven experience blending Scrum Master responsibilities with project/delivery management
  • Background working in software application development, digital transformation, and/or cloud migration initiatives within Financial Services or Fintech domains
  • Hands-on experience with Jira, Confluence, HP PPM, and MS Office tools
  • Familiarity with financial systems, risk management, and regulated environments
  • Strong communication, facilitation, and stakeholder management skills
  • Ability to manage multiple priorities and complex initiatives in a fast-paced environment
  • Technical or business background that enables effective partnership with engineering and business teams

Responsibilities

  • Serve as a senior Scrum Master for one or more Agile teams, guiding consistent adoption and continuous improvement of Agile and Scrum practices
  • Facilitate Agile ceremonies including sprint planning, stand-ups, backlog refinement, sprint reviews, and retrospectives
  • Coach team members and stakeholders on Agile principles, collaboration, and delivery discipline
  • Foster a high-performing, accountable team culture focused on efficiency, quality, and continuous improvement
  • Own end-to-end delivery execution, including project planning, timelines, milestones, risks, and dependencies
  • Develop, maintain, and communicate project plans, delivery roadmaps, and status updates
  • Manage delivery risks, issues, and cross-team dependencies; proactively drive mitigation strategies
  • Support resource planning, staffing coordination, and budget-aware execution in alignment with leadership expectations
  • Partner closely with Product Owners, Business Analysts, Engineering, and Testing teams to ensure alignment and successful delivery
  • Serve as a trusted delivery partner to technology and business stakeholders, providing transparency and clear communication
  • Drive accountability while maintaining strong relationships across multiple teams and leaders
  • Create and maintain Jira projects; ensure accurate tracking and reporting of team commitments and delivery metrics
  • Use Jira and Confluence to manage workflow, documentation, and delivery transparency
  • Identify and help drive standards, best practices, and process improvements across teams
  • Ensure compliance with financial industry regulations, data security standards, and internal governance processes
  • Coach and mentor junior Scrum Masters or delivery leads on Agile and delivery best practices
  • Contribute to the evolution of Agile delivery standards across the broader organization

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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