Principal Sales Support Analyst - Broker Commissions

NextEra Energy, Inc•Houston, TX

28d

About The Position

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today. Position Specific Description Come join our Sales team! We are seeking a Principal Sales Support Analyst who has a passion for making a difference in the Natural Gas and Retail Energy market. The ideal candidate will support direct and/or indirect sales activities for most deregulated markets while serving as the primary point of contact for broker engagement and commission inquiries. The ideal candidate will have experience in data analysis and visualization, and will possess strong analytical, problem-solving, and communication skills.

Nice To Haves

Strong customer service orientation with excellent communication and interpersonal skills.
Experience in broker relations, commissions, or sales support.
Proven ability to lead, mentor, and support a team.
Experience building Excel models and carrying out complex analyses.
Experience in data visualization and dashboard development (PowerBI highly preferred).
Detail-oriented with strong problem-solving capabilities.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Serve as primary liaison for broker commission inquiries.
Lead a team responsible for providing timely, accurate responses to broker questions regarding commission structures, payments, and policies.
Sales Support: Support custom pricing requests, process commercial sales agreements, and manage prospect and account setup for deregulated markets.
Data Analysis & Insights: Collect and analyze business data to identify trends, patterns, and insights that inform strategic decision-making.
Reporting & Visualization: Develop and maintain complex Excel spreadsheets to track and report on business metrics. Build dashboards and reports using PowerBI and other relevant business analysis tools.
Cross-Functional Collaboration: Work with stakeholders across Sales, Finance, Compliance, and Contract Administration to understand business requirements and translate them into actionable insights.
Process Improvement: Identify and recommend opportunities for process improvement, automation, and enhanced broker experience.
Executive Communication: Present findings and recommendations to senior leadership in a clear and concise manner.

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