Principal Relationship Manager - Payments Acceptance (Remote-Eligible)

Capital One • Riverwoods, IL

5d • Remote

About The Position

The Principal Relationship Manager is responsible for sales, business development, project management, and client management for merchants within assigned industry verticals. Key objectives include driving and protecting incremental revenue, improving market share, and enhancing the customer experience while maximizing profitability against priority goals and initiatives.

Requirements

• High School Diploma, GED or equivalent certification
• At least 5 years of experience in sales, relationship management, business development, strategy, operations or project management within financial services

Nice To Haves

• Bachelor's degree in Business, Marketing or Finance
• 6+ years of experience in sales, relationship management, business development, strategy, operations or project management within financial services
• Payments industry experience

Responsibilities

• Establishing relationships with enablement partners to maximize transaction volume and market share while identifying new internal and external business opportunities
• Ensuring the implementation of value-added products, broadening our acceptance footprint, and executing marketing initiatives to improve merchant awareness and increase transactions
• Implementing operational initiatives, ensuring compliance with network change release processes and business practices, and verifying that partners include all appropriate company products in their offerings
• Managing and escalating risk or customer-impacting issues to management and providing ongoing coaching and guidance to team members

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees