Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Principal Project Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals. DESCRIPTION Essential Functions, Duties, and Responsibilities Develops high-level and detailed project plans and ensure the scope and approach are fully understood by all stakeholders. Identifies and tracks key project milestones (base-lining critical path). Proactively anticipates project risks and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised. Reviews development estimates from and actively seeks clarification/verification as appropriate. Ensures all systems of record for project reporting are kept current; direct and monitor work efforts on a regular basis. Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule, and cost. Ensures accurate reflection of project budgets, forecasts, and actuals. Monitors and communicates the progress of project delivery and ensures timely and effective communication of project status in terms of cost, forecast, schedule and assessment of risks/issues. Responsible for managing project costs, resources, change requests, risks, and issues to ensure that maximum business benefits are maintained. Provides regular project status updates. Works with business analysts/partners to determine and translate business requirements into technology solutions. Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the project life cycle. Leads and works with cross-functional teams to ensure successful project delivery. Oversees appropriate levels of end-to-end testing resources across the project are deployed. Facilitates post implementation reviews and ensures lessons learned are carried forward appropriately. Develop domain knowledge of organization's businesses to include an understanding of short-term goals and long-term strategies for the organization. Maintain broad influence through ongoing development of relationships across the organization. Manage business relationships and cultivate an environment of mutual trust and integrity. Ensure compliance with organization policies, processes, and practices. Performs related duties as assigned by supervisor. [Duties and Responsibilities] Qualifications and Education Requirements High School Diploma or equivalent. Bachelor's degree in Business, Economics, or related field a plus. Minimum 7 years driving projects from end to end. Prior relevant IT and business work experience in a functional domain. Requires financial acumen in terms of representing project financials. PMI or equivalent Project Management certification (e.g., Certified Associate in Project Management, Certified Project Management Practitioner, International Project Management Association). Experience with Business Objects, NetSuite, FiServ or similar systems is preferred. Utilizes collaborative working practices with the ability to manage and coordinate cross-functional teams (both IT and business). Ability to navigate through the organization and develop strong partnerships. Communicates Effectively: verbally and in writing. Good presentation skills. Mortgage servicing experience.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees