Principal Project Manager

Corpay • Brentwood, TN

1d • Hybrid

About The Position

Corpay is seeking a strategic, business-minded Principal Program Manager within its Corporate Payments division to develop and own the strategic and tactical program of implementing its largest enterprise clients. This role will manage complex, high-value deals requiring effective collaboration and engagement with Corpay and client executives, key stakeholders, and project teams. The Principal Project Manager will be responsible for delivering successful project outcomes and high customer satisfaction, actively managing issues and risks to a satisfactory conclusion, and ensuring timely escalation to enable senior management to gain insight and review. Program and project management expertise is mandatory to lead and manage large, complex implementations and upgrades, and to facilitate preparation and handoff to long-term support. This position is based out of Brentwood, TN, or Richmond, VA, and will require travel to client sites for strategic meetings and project oversight. This role reports to the Senior Director of Implementations. As Principal Project Manager, you will work remotely but are expected to visit the Brentwood, TN, location as required. Corpay will set you up for success by providing company-issued equipment and formal, hands-on training.

Requirements

• 4-year Degree in Business Administration, Finance, or a related field, or equivalent experience
• 8+ years of experience in Project Management, Business Analysis, Consulting, or related functions where ownership of project planning, materials, and risk mitigation was proven
• PMP or project management accreditation
• Direct experience in SaaS professional services, implementation, or product delivery
• Travel Flexibility: Be able to travel as needed for client engagements – generally 25-30%
• ERP integration experience with systems such as NetSuite, Sage, Microsoft Business Central, Accumatica, Blackbaud, and Vista)
• Financial forecasting and reporting
• Portfolio budget management

Responsibilities

• Leading planning (inclusive of discovery, dependency identification, risk management, coordination of resources), owning creation of program plan in project planning tools, and maintaining ongoing ownership and ultimate accountability for strategy and execution.
• Collating and managing the Corpay cross-functional project plan (e.g., Vendor Enrollment, Integrations, Product, Client Success/Service Delivery). Ensuring an on-schedule delivery.
• Knowledge of different project management methodologies, such that each client project can be delivered with the best execution approach.
• Acting as a trusted advisor who can dynamically review, document, and interpret a range of client requirements.
• Managing project scope and client expectations expertly, while leveraging statements of work, client needs, current solution capabilities, and internal cross-functional team perspectives.
• Demonstrating executive presence with the ability to work at both the executive and team levels with skill in adapting communication content and delivery to multiple target audiences.
• Excellent communication and presentation skills (transferable to virtual and on-site interactions), with the ability to influence and collaborate effectively across all levels of the organization and with clients and potentially third parties.
• Building-out enterprise implementations as a program with documentation and templates, allowing for scale over time
• Establishing and maintaining relationships with internal teams and stakeholders to manage current and future client implementations of this nature.
• Acting as a client advocate towards meeting the demands of the most up-market and strategic clients in terms of Support, Relationship Management, Product capabilities, etc.

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Career Level: Principal