Principal Program Manager

Oracle

About The Position

This position requires exceptional organizational acumen, attention to detail, and the ability to prioritize effectively. You will not only oversee the engagement request process but also play a critical role in team operations by managing tracking systems, assignments, deliverables, and administrative functions. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements

Bachelor’s degree required.
Minimum 3 years’ experience in operations, project coordination, program management, or a related field.
Demonstrated success managing complex processes or projects requiring the coordination of multiple stakeholders and priorities.
Proven skills in operational tracking, assignment management, process documentation, and reporting.
Strong verbal and written communication skills, adept at engaging with senior leaders, sales teams, technical SMEs, and customers.
Ability to navigate and influence in a matrixed environment—collaborating effectively across functions without direct authority.
Proficiency with collaboration technology (SharePoint, project management tools, CRM platforms) and ability to quickly learn new systems.
High attention to detail, accuracy, and follow-through; demonstrated ability to deliver results in a high-velocity environment.

Nice To Haves

Experience in a customer-facing or customer operations role.
Familiarity with sales, pre-sales, or solution engineering engagement processes.
Background working within technical product, healthcare, or SaaS environments.
Project management training, certification (e.g., PMP, CAPM), or equivalent.