Principal Program Manager
About The Position
The Enterprise Risk & Compliance (ERC) Chief of Staff Office is responsible for leading strategic planning, business management processes, budgeting, communications, performance measurement, and/or continuous improvement programs for the ERC organization. We deliver a broad range of expertise and services to drive integrated, cross-organizational solutions. We aspire to build leading programs that enable ERC and PG&E to thrive in their operations. The Program Manager will have a focus on a variety of cross-functional, value-added services including driving strategic initiatives and continuous improvement to optimize the ERC coworker and customer experiences. The incumbent may own ongoing process management or administration. They will also provide business analytics information, including research, data analysis, metric implementation, forecasting, and reporting in support of business decision making, strategy and operations. This position is hybrid, working from your remote office and your assigned work location based on business need. PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Requirements
- Bachelor’s Degree or equivalent experience
- 10 years of related experience or equivalent
Nice To Haves
- Masters Degree
- LSS-Lean Six Sigma certification
- Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
- Curiosity-led thinking to analyze information
- Adept at addressing issues with diplomacy and tact
- Creative problem-solving skills to develop celebrated solutions
- Demonstrated process improvement mindset
- Strong written and verbal communication skills
- Organizational, prioritization and multi-tasking skills
- Adaptable to changing business conditions and ambiguity
- Positive attitude and team-first approach
Responsibilities
- Solves unique and complex process problems, anticipating issues and developing innovative process solutions. Presents findings and propose recommendations to senior leadership to gain agreement
- Works with senior management to support strategic planning and decision making in relation to organizational and cross functional business processes.
- Works on complex problems having broad impact that require in depth analysis and judgment to obtain results or solutions.
- Identifies and drives cost and productivity improvements
- Develops and tracks metrics that provide data for process measurement, business operations or risk assessment and present findings to leadership.
- Leads multiple complex process improvement projects by carrying out various project tasks such as process mapping, data collection, data analysis, metrics analysis, root cause analysis, documentation.
- May manage major cross-functional projects and initiatives
- Mentors and provides guidance to less experienced colleagues
- Supports additional tasks and initiatives as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Number of Employees
5,001-10,000 employees
