Principal Program Manager

DICK'S Sporting Goods

2d•$135,000 - $170,000

About The Position

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: At Dick’s Sporting Goods, The Principal Portfolio Program Manager role is focused on leading large multi-year strategic programs focused on evolving and scaling Athlete Experience. The role will oversee all aspects of program management including strategy formation, process definition, organization design, and technology delivery. Responsibilities include oversight and guidance of a team comprised of business, technology and 3rd party vendor stakeholders. The Principal PPM is responsible for the overall effectiveness of the team, ensuring the right talent is applied in the right way. The Principal PPM drives integration across teams and initiatives and manages a comprehensive network of strategic alliances to ensure stakeholder needs are met. The Principal PPM drives process adherence to facilitate efficient outcomes, ensuring that teams are performing to their potential. In this role, you will support the Omnichannel portfolio. The portfolio of OMNI Retail consists of best-in-class products and experiences for the Athlete (customer) and Teammates (employees service the Athlete). This portfolio incorporates all touch points of the retail experience, inclusive of discovery, consideration, purchase and returns. Each of these will be delivered with an OMNI approach, considering channel but looking to break the barriers that may exist across channels.

Requirements

Master's Degree or equivalent experience
BA or other related degree with experience
15+ years of relevant work experience, with 7-10 years’ experience in retail programming management
7-10 years of experience with agile development and deployment practices, agile-based tools and practices
5-7 years of experience engaged with MarTech
5-7 years of experience engaged in retail
Agile / Scrum experience (required)

Nice To Haves

OCM or CCMP Certification or knowledge (preferred, not required)
PMP certification or knowledge (preferred, not required)

Responsibilities

Provides strategic thought leadership in Omni Retail and Marketing
Implement best practices and program standards for multi-year, strategic, cross-functional initiatives
Drives transformation and change management in partnership with executive leadership
Leads all program management activities across business and technology teams required define, plan, execute and deliver industry leading technology enabled solutions
Owns all aspects of program planning including cross portfolio planning, prioritization, estimation, budgeting, and goal setting
Facilitates executive level planning, prioritization, and status update discussions across all internal and external stakeholders
Lead the production of and approval program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organization's ways of working, program management framework, and organization's wider governance structure and processes
Communicate the actions needed to implement the strategy and business plan both within the team and to a diverse group of internal and external stakeholders
Explain how the program contributes to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to attain defined goals
Lead a large cross-functional program team; defines the program vision and communicates the outcomes needed, how to achieve outcomes, coordinates team actions across program activities; facilitates the flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.
Negotiate and manage deployment of program budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization
Clarify roles and responsibilities within the program team to enable rapid decision-making and delivery.
Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these
Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change
Manage the delivery of assurance reviews within a program, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified to give senior stakeholders confidence that the program can deliver to time, budget, and quality.
Define stakeholders and engagement plans for programming to ensure that each stakeholder has an appropriate share of voice
Partner with appropriate stakeholders to define baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.
Support strategic planning activities across product and technology portfolios
Leads and supports Portfolio prioritization, budgeting, and goal setting across products
Ensure alignment of the organization and key stakeholders with product portfolio direction
Contribute to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential
Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered
Drive a culture of innovation by creating multi-stakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons
Identify organizational needs and recruit for open positions
Build the Agile practices and continuously evolve team process standards to drive quality and efficiencies
Set clear performance standards for teammates
Coach and ensure all teammates are getting the training and education needed to develop professionally