Principal Program Manager, Informatics

Customer Value Partners

About The Position

The Principal Program Manager, Informatics is a key leadership position responsible for managing comprehensive clinical informatics services in support of digital health initiatives at VA Medical Centers. This role oversees programmatic resources across all areas of expertise to ensure features are acceptable, of high quality, and meet industry standards while supporting the VA's Electronic Health Record Modernization (EHRM) efforts. CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment. At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

Requirements

Minimum 15 years of professional experience (or 20 years with Bachelor's degree)
Proven expertise as a program manager in a clinical informatics setting
Demonstrated experience managing diverse IT projects in healthcare environments
Experience with portfolio management of products and projects
Deep knowledge of full systems development life cycle
Proficiency in enterprise-wide network engineering
Expertise in strategic information planning and business process reengineering
Understanding of both Oracle Health Millennium/Cerner and VistA/CPRS systems
Required: Current knowledge and demonstrated application of SAFe® Lean Agile principles
Experience driving organizational change through Agile methodologies
Proven ability to empower high-performing Agile teams
Strong understanding of continuous delivery and DevOps practices

Responsibilities

Lead and manage the performance of contract work for clinical informatics services supporting the Office of Health Informatics (OHI) and Electronic Health Record Modernization activities
Manage a portfolio of products and projects across diverse IT initiatives, both large and small
Provide strategic direction for programmatic resources across all areas of expertise
Maintain full authority to act on all contract matters relating to daily operations
Ensure all deliverables are traceable to measurable outcomes
Demonstrate deep understanding and application of SAFe®'s Lean Agile principles and practices
Drive value and sustain organizational change through the empowerment of high-performing Agile teams
Facilitate operational excellence through continuous delivery methodologies
Support 20 iterations annually with additional intervals for innovation and planning
Coordinate two-week iteration cycles with quarterly program increments
Identify and mitigate risks to programs and initiatives
Manage cost, schedule, and performance across the contract portfolio
Conduct performance assessments and establish metrics for success
Monitor progress, address risks, and ensure continuous value delivery
Apply expertise in full systems development life cycle
Provide guidance on enterprise-wide network engineering
Lead strategic information planning initiatives
Support business process reengineering efforts
Ensure solutions align with organizational structure and management practices
Coordinate with VA staff, clinical leadership, and technical experts
Facilitate communication between government leadership and contractor teams
Support engagement with over 170 VA Medical Centers