West Monroe-posted 2 days ago
Full-time • Mid Level
Minneapolis, MN
1,001-5,000 employees

West Monroe is seeking a Principal Product Manager to join the Technology and Experience practice in one of our US offices. This role will involve collaborating with executive-level client stakeholders across a variety of industries to understand and define strategic business goals, translate them into functional requirements, and lead the delivery of impactful, innovative solutions. You will oversee end-to-end product management, from initial scoping and requirements gathering to deployment and validation of solutions, including AI-driven capabilities. As a Principal Product Manager, you will act as a trusted advisor to clients, helping them navigate complex challenges, identify opportunities for leveraging AI and emerging technologies, and deliver measurable business value. You will lead cross-functional teams, drive product strategy, and ensure solutions align with both client objectives and West Monroe's high standards of delivery. At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come. At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next. You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

  • Partner with senior client stakeholders to define and translate strategic business goals into actionable product roadmaps, with a focus on incorporating AI and advanced analytics to drive innovation.
  • Lead the development of user stories, process flows, and product requirements that support the design and delivery of enterprise-grade software solutions, including AI-powered features such as machine learning models, natural language processing (NLP), and predictive analytics.
  • Collaborate with client executives, business/technology teams, and West Monroe consultants to identify opportunities for AI-driven transformation and deliver solutions that address complex business challenges.
  • Facilitate prioritization discussions with stakeholders, balancing business value, development effort, and the potential impact of AI-enabled functionalities.
  • Drive the deployment of solutions, ensuring AI models and tools are effectively integrated into client workflows and deliver measurable outcomes.
  • Identify inefficiencies and pain points in client processes, leveraging AI and automation to streamline workflows and enhance decision-making.
  • Oversee and continuously refine product backlogs within an Agile/Scrum team environment, ensuring alignment with strategic goals and AI-related initiatives.
  • Mentor and guide product managers and teams, fostering a culture of innovation, collaboration, and excellence in product delivery.
  • Track and measure the success of deployed solutions, including monitoring the performance of AI models and ensuring alignment with client KPIs and business objectives.
  • Bachelor’s degree in a relevant field preferred, or equivalent experience required; advanced degree (MBA, MS) is a plus.
  • 10+ years of experience in product management, business analysis, or a related field, with a proven track record of delivering complex, enterprise-grade solutions.
  • Consulting firm/industry experience required, with a focus on managing client relationships and delivering measurable business outcomes.
  • Deep expertise in authoring business/technical requirements and high-quality user stories, with the ability to analyze, understand, and prioritize complex business problems, including those involving AI and data-driven solutions.
  • Strong experience working in Agile/Scrum environments, with a demonstrated ability to lead cross-functional teams and manage product lifecycles.
  • Proficiency in PM tools like Jira for managing and tracking projects, including AI-related tasks and performance metrics.
  • Strong understanding of AI technologies, frameworks, and tools such as TensorFlow, PyTorch, Azure AI, AWS AI, or Google Cloud AI.
  • Knowledge of key AI concepts, including supervised/unsupervised learning, NLP, computer vision, and predictive analytics, and the ability to collaborate with data scientists and engineers to define and deliver AI-powered solutions.
  • Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and drive alignment among senior executives and cross-functional teams.
  • Strong business acumen, with the ability to articulate the value of AI and emerging technologies to both technical and non-technical audiences.
  • Demonstrated ability to mentor and develop junior team members, fostering a culture of innovation and continuous improvement.
  • Passion for staying ahead of industry trends, particularly in AI, data science, and product management best practices.
  • Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
  • Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
  • Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
  • Eligibility for ten weeks of paid parental leave will also be available upon hire date.
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