Principal Product Manager - Supply Chain

Fanatics•Atlanta, GA

20d

About The Position

Role Overview: We are looking for a strategic and execution-focused Principal Product Manager to own and scale our Global Supply Chain Shipping and Logistics platform. This role will lead product capabilities across carrier integrations, transportation management, package and freight lifecycle management, supporting DTC (B2C), Wholesale (B2B), and Enterprise fulfillment models. This role will work closely with Logistics, Transportation, Operations, Customs & Trade Compliance, Engineering, and Digital Experience teams to deliver scalable, cost-efficient, and customer-centric solutions globally. How you will make an impact: Product Strategy & Platform Ownership Own the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2B Develop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments. Drive platform decisions that balance customer experience, operational scalability, compliance, and cost Cross-Functional Leadership Partner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutions Collaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiences Work closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibility Shipping & Logistics Capabilities Lead development of carrier integrations (parcel, freight, last-mile, regional carriers) Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillment Drive package lifecycle management including label generation, tracking, delivery events, exceptions Own TMS product strategy, including - Build vs buy evaluation, Vendor assessment, selection, and integration strategy Execution & Delivery Translate strategy into clear product requirements, epics, and success metrics Lead backlog prioritization and sprint planning with engineering teams Drive alignment across stakeholders and manage dependencies across complex systems Data, Metrics & Optimization Define and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution margin Use data and experimentation to optimize shipping options, transit times, and customer promises Identify opportunities for automation, cost savings, and operational efficiency What you bring to the team:

Requirements

8–12+ years of experience in Product Management, with significant ownership of shipping, logistics, or supply chain platforms
Deep understanding of e-commerce shipping, carrier integrations, transportation management, and fulfillment operations
Experience working with global carriers and multi-region logistics networks
Proven ability to lead complex, cross-functional initiatives from concept through launch
Strong analytical, communication, and stakeholder management skills

Nice To Haves

Experience with TMS, OMS, WMS, or custom logistics platforms
Background in B2C and B2B e-commerce at scale
Experience supporting peak events (holiday, promotional surges) and operational resilience
Familiarity with returns, reverse logistics, and last-mile delivery models

Responsibilities

Own the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2B
Develop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments.
Drive platform decisions that balance customer experience, operational scalability, compliance, and cost
Partner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutions
Collaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiences
Work closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibility
Lead development of carrier integrations (parcel, freight, last-mile, regional carriers)
Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillment
Drive package lifecycle management including label generation, tracking, delivery events, exceptions
Own TMS product strategy, including - Build vs buy evaluation, Vendor assessment, selection, and integration strategy
Translate strategy into clear product requirements, epics, and success metrics
Lead backlog prioritization and sprint planning with engineering teams
Drive alignment across stakeholders and manage dependencies across complex systems
Define and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution margin
Use data and experimentation to optimize shipping options, transit times, and customer promises
Identify opportunities for automation, cost savings, and operational efficiency