Principal, Product Manager - Fraud & Cybersecurity

Wal-Mart•San Bruno, CA

40d•$110,000 - $286,000

About The Position

If you're thinking 'scale', think bigger and don't stop there. At Walmart eCommerce, we don't just innovate, we enable transformations across stores and different channels for the Walmart experience. Walmart serves 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 11 countries. By bringing together online, mobile, and social with our thousands of stores around the world, Walmart is creating a seamless experience for customers to shop in the way that's most convenient for them-anytime and anywhere. When you combine our unmatched assets in retail with our commitment to building best-in-class eCommerce capabilities, we're positioned to serve customers in ways no one else can. At Walmart, our business and technology teams collaborate to drive technology that's creating billions of better customer experiences for the world's largest global retailer. If you're inspired by the opportunity to solve hard problems at scale and make a difference for our customers, join us. eCommerce is a top priority and growth area for Walmart/Sam's Club, all set to further accelerate with creating and defining new vertical and omnichannel experiences. You can be a part of this high-growth, massive-scale, fast-paced environment, building continuous, seamless, omni-channel customer experiences across physical stores, eCommerce and mobile commerce, unique to Sam's Club. As a key player in the rapidly growing Membership product management team at Sam's Club ($70B+ in revenue, 600+ clubs, millions of paid members), you will work on some of the most challenging fraud problems across eCommerce and in-store. Our Ideal Candidate Our ideal candidate is a customer-centric, design focused, fluent in analytics, energetic, self-motivated individual focused on solving customer problems. The candidate has a strong sense of product ownership and commitment to growth coupled with a strong passion for technology and innovation. The candidate is an excellent communicator and builds strong cross-functional relationships, internally and externally. The candidate is results-oriented and demonstrates a strong bias for action. You'll make an impact by... Developing and championing a world class product vision and strategy, using domain expertise, internal and external best practices, identifying market opportunities, and building business cases Developing and enhancing products as you will manage product roadmaps, driving priorities aligned to business goals, turn insights into actionable initiatives, determine rollout strategy, and manage risks Driving the execution of multiple projects in an agile environment for product management including product requirements that provide overall direction by analyzing business objectives and user needs Partnering very closely with high performing engineering teams to ensure we are building scalable software products that meet customer needs and on time with quality Managing project ambiguity, complexity and interdependencies in an organized and structured way and willing to do what it takes to make our product successful Having sound business judgment as well as ability to think strategically & tactically, analyze quantitatively, problem-solve, and scope technical requirements Having strong oral and written communication skills are crucial to influencing others internally and externally You'll sweep us off your feet if... You like digging into data and doing some analysis You're excited about solving complex challenges You're user-centric in spirit and in execution You're comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly You have a test and learn mentality and an agile way of working to improve your team's products

Requirements

Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management.
Option 2: 11 years' experience in product management or related area.

Nice To Haves

Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
Supervisory experience
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration
Masters: Computer Engineering
Masters: Computer Science
Fraud Domain Exposure: Experience building or partnering with fraud domain of building and managing fraud detection, prevention, or risk management products (e.g., payments fraud, chargebacks, account takeover, synthetic identity, promotions abuse)
Technical proficiency: Familiarity with fraud detection technologies such as machine learning models, real-time rules engines, anomaly detection, or third-party fraud solutions
Cross-functional leadership: Proven track record of influencing and partnering with peer product teams, asset protection fraud operations, data science, engineering, and compliance/legal partners to deliver impactful fraud prevention capabilities

Responsibilities

Developing and championing a world class product vision and strategy, using domain expertise, internal and external best practices, identifying market opportunities, and building business cases
Developing and enhancing products as you will manage product roadmaps, driving priorities aligned to business goals, turn insights into actionable initiatives, determine rollout strategy, and manage risks
Driving the execution of multiple projects in an agile environment for product management including product requirements that provide overall direction by analyzing business objectives and user needs
Partnering very closely with high performing engineering teams to ensure we are building scalable software products that meet customer needs and on time with quality
Managing project ambiguity, complexity and interdependencies in an organized and structured way and willing to do what it takes to make our product successful
Having sound business judgment as well as ability to think strategically & tactically, analyze quantitatively, problem-solve, and scope technical requirements
Having strong oral and written communication skills are crucial to influencing others internally and externally

Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume