About The Position

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. We are seeking a Principal Product Manager – Platform Observability to define and drive the multi-year observability strategy and execution across our SaaS platform. This role will build and evolve a highly scalable and resilient telemetry foundation that powers operational excellence and delivers customer-facing insights. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Requirements

  • 8+ years of Product Management experience with at least 3+ years in building B2B SaaS products.
  • Knowledge in Distributed systems and cloud-native architectures
  • Hands-on familiarity with observability tools such as: Prometheus, Grafana, Loki, Mimir, Tempo, Elastic, Datadog, Splunk, etc
  • Experience building products for multi-tenant SaaS platforms.
  • Knowledge of L4–L7 networking concepts (TCP, TLS, HTTP, gRPC, APIs)
  • Demonstrated ability to lead complex, cross-functional initiatives from strategy through delivery in a fast-paced SaaS environment.

Nice To Haves

  • Experience building observability product or service
  • Experience in High-scale logging pipelines (Kafka, Event Hubs, Kinesis), Schema governance (Avro/OTLP) and cost-efficient telemetry architectures
  • Knowledge of Kubernetes observability, eBPF-based telemetry and OpenTelemetry standards
  • Experience driving automation initiatives (incident automation, self-healing systems)
  • Exposure to AI-assisted observability or SRE tooling.
  • Experience in networking/security-focused SaaS (CDN, WAF, Zero Trust, Edge platforms).
  • Experience in API governance and platform programmability strategy to ensure secure, consistent, and scalable integrations.

Responsibilities

  • Define and execute the multi-year roadmap for platform observability.
  • Define and Drive the integration with external logging systems
  • Collaborate with service product leaders to deliver differentiated capabilities to provide insights on traffic visibility, WAF telemetry, and API protection.
  • Align observability investments with SaaS scale, cost optimization, and reliability goals.

Benefits

  • You may also be offered incentive compensation, bonus, restricted stock units, and benefits.
  • More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits.
  • F5 reserves the right to change or terminate any benefit plan without notice.
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