Principal Product Manager - DCIM Software (27484)

Super Micro Computer, Inc.•San Jose, CA

54d

About The Position

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro is looking a Principal Product Manager to guide our products teams and customers to deliver Data Center Infrastructure Management solutions.

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems
Strong programming skills and RESTful APIs
Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols
Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure
Solution Architecting, Product Management, Software Development experience on DCIM management systems
Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols

Nice To Haves

Experience working in customer-facing technical roles on software products+ Strong understanding of consumer environments and troubleshooting methodologies+ Strong understanding of Liquid Cooled AI GPU environment

Responsibilities

Architect and develop comprehensive use cases for rack management, power, and cooling within software products.
Lead and influence software design decisions to optimize datacenter space, power, and cooling efficiency.
Analyze customer environments and requirements to create effective architectural designs and identify gaps.
Manage and drive technical solutions that address customer needs and align with business objectives.
Collaborate with cross-functional teams-including product, production, sales, and field technical teams-to ensure seamless execution and alignment.
Serve as a customer advocate, driving product and process improvements based on feedback.
Develop reference materials such as user documentation, troubleshooting guides, scripts, and runbooks.
Improve internal processes to increase efficiency for customers and internal product teams.
Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions.
Apply strong project management, technical expertise, and communication skills to ensure collaboration across all stakeholders.