Principal, Product Manager, Core UI Experience and Measurement

Walmart • Bentonville, AR

1d • $110,000 - $286,000

About The Position

Position Summary... This role will own the Platform and Agent Architecture that powers Marty. You will be responsible for developing the foundational platform layer, including the agent orchestration framework, agent interactions protocols, shared capabilities (memory, context, tool use, guardrails), and the extensibility model that allows Marty to scale across surfaces. What you'll do... Marty is Walmart B2B AI-powered agentic platform — a “super-agent” that helps Walmart’s B2B partners build, optimize, and troubleshoot campaigns through natural, conversational interactions. Marty delivers plain-language guidance from strategy to execution, personalized alerts, actionable recommendations, and advanced research reports — all within the Walmart B2B applications. The Role We’re looking for a Principal Product Manager to own the Core UI Experience and Measurement for Marty. This is a high-visibility, high-impact role at the intersection of AI and user experience. You will define what Marty looks, feels, and acts like for B2B partners — and how we know it’s working. You will be the strategic and executional leader responsible for shaping the end-to-end conversational UI experience, defining the measurement framework that proves Marty’s value, and driving cross-functional execution across engineering, design, data science, and go-to-market teams. What You’ll Do Experience Definition & Strategy Own the product vision and roadmap for Marty’s core UI — the conversational interface, interaction patterns, content presentation, and multi-modal experience surfaces. Define and evolve the interaction model — how advertisers converse with Marty, how responses are structured, how agentic actions are surfaced, confirmed, and executed. Drive the design and delivery of new UI capabilities working alongside B2B stakeholders including rich research reports (Change Analysis, Impression Share of Voice, Category Benchmarks), personalized alerts, and proactive recommendations. Shape the progressive disclosure of AI capabilities — determining how and when Marty reveals its reasoning, offers suggestions, and takes autonomous actions on behalf of advertisers. Measurement & Analytics Build the measurement framework that quantifies Marty’s impact on partner outcomes —performance lift, time-to-value, task completion rates, and partner satisfaction. Define and own success metrics — adoption, engagement depth, retention, query resolution rates, and downstream business metrics. Partner with data science to design experimentation strategies (A/B testing, holdout groups) that isolate Marty’s incremental value and inform product decisions. Create feedback loops — leveraging conversation analytics, user behavior data, and qualitative research to continuously improve experience quality and AI response accuracy. Execution & Leadership Drive cross-functional execution across engineering, AI/ML, UX design, data science, sales enablement, and go-to-market teams to deliver against an aggressive roadmap. Influence without authority — align senior leadership, partner teams, and stakeholders around a cohesive vision for Marty’s evolution. Make high-judgment trade-offs between speed and quality, automation and control, simplicity and power — with a clear point of view grounded in data and customer insight. Represent the voice of the advertiser in every technical and strategic decision — translating complex AI capabilities into tangible user value. What You’ll Bring Minimum Qualifications: 10+ years of product management experience, with at least 3+ years in a senior/principal capacity owning complex, cross-functional products. Deep experience with UI/UX-intensive B2B products — you’ve shipped consumer-grade experiences in enterprise or advertising/supplier/seller platforms. Strong measurement & analytics fluency — you’ve built success metrics frameworks, designed experiments, and used data to drive product decisions at scale. Experience with AI/ML-powered products — you understand the nuances of shipping conversational AI, agentic systems, or intelligent assistants (LLM-based products a strong plus). Advertising, digital media, supplier or seller technology background — you understand workflows, needs, and the ecosystem. Exceptional communication skills — you can articulate a compelling vision to executives, translate technical complexity for non-technical audiences, and write crisp product specs. Proven ability to operate at both strategic and tactical levels — you set the vision AND write the acceptance criteria. Preferred Qualifications Experience with B2B platforms such as retail media platforms (Walmart Connect, Amazon Ads, Criteo, CitrusAd, etc.), Seller or Supplier platforms. Background in conversational AI, chatbots, or agentic AI systems. Familiarity with LLM integration patterns, prompt engineering considerations, and responsible AI principles. Experience defining and scaling 0→1 products from beta to general availability Track record of influencing platform-level decisions across multiple product areas. What Makes This Role Special You’re shaping the future of Walmart B2B experience. Marty isn’t a chatbot bolted onto an ad platform — it’s a fundamental reimagining of how B2B partners interact with Walmart. You’ll operate at the frontier of applied AI. This isn’t theoretical — you’ll ship AI-powered experiences to real advertisers driving real business outcomes, at Walmart scale. You’ll have executive visibility. Marty is a strategic priority for Walmart leadership. Your work will be seen, felt, and measured at the highest levels. You’ll define the playbook. As the experience and measurement owner, you’ll establish the patterns, frameworks, and standards that scale across Marty’s expanding capabilities. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-10735: The annual salary range for this position is $110,000.00 - $220,000.00 Bellevue, Washington US-11663 | Hoboken, New Jersey US-10649: The annual salary range for this position is $132,000.00 - $264,000.00 San Bruno, California US-08848: The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science Primary Location... 2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

Requirements

• 10+ years of product management experience, with at least 3+ years in a senior/principal capacity owning complex, cross-functional products.
• Deep experience with UI/UX-intensive B2B products — you’ve shipped consumer-grade experiences in enterprise or advertising/supplier/seller platforms.
• Strong measurement & analytics fluency — you’ve built success metrics frameworks, designed experiments, and used data to drive product decisions at scale.
• Experience with AI/ML-powered products — you understand the nuances of shipping conversational AI, agentic systems, or intelligent assistants (LLM-based products a strong plus).
• Advertising, digital media, supplier or seller technology background — you understand workflows, needs, and the ecosystem.
• Exceptional communication skills — you can articulate a compelling vision to executives, translate technical complexity for non-technical audiences, and write crisp product specs.
• Proven ability to operate at both strategic and tactical levels — you set the vision AND write the acceptance criteria.
• Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
• 11 years’ experience in product management or related area.

Nice To Haves

• Experience with B2B platforms such as retail media platforms (Walmart Connect, Amazon Ads, Criteo, CitrusAd, etc.), Seller or Supplier platforms.
• Background in conversational AI, chatbots, or agentic AI systems.
• Familiarity with LLM integration patterns, prompt engineering considerations, and responsible AI principles.
• Experience defining and scaling 0→1 products from beta to general availability
• Track record of influencing platform-level decisions across multiple product areas.
• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
• Supervisory experience
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration
• Masters: Computer Engineering
• Masters: Computer Science

Responsibilities

• Own the product vision and roadmap for Marty’s core UI — the conversational interface, interaction patterns, content presentation, and multi-modal experience surfaces.
• Define and evolve the interaction model — how advertisers converse with Marty, how responses are structured, how agentic actions are surfaced, confirmed, and executed.
• Drive the design and delivery of new UI capabilities working alongside B2B stakeholders including rich research reports (Change Analysis, Impression Share of Voice, Category Benchmarks), personalized alerts, and proactive recommendations.
• Shape the progressive disclosure of AI capabilities — determining how and when Marty reveals its reasoning, offers suggestions, and takes autonomous actions on behalf of advertisers.
• Build the measurement framework that quantifies Marty’s impact on partner outcomes —performance lift, time-to-value, task completion rates, and partner satisfaction.
• Define and own success metrics — adoption, engagement depth, retention, query resolution rates, and downstream business metrics.
• Partner with data science to design experimentation strategies (A/B testing, holdout groups) that isolate Marty’s incremental value and inform product decisions.
• Create feedback loops — leveraging conversation analytics, user behavior data, and qualitative research to continuously improve experience quality and AI response accuracy.
• Drive cross-functional execution across engineering, AI/ML, UX design, data science, sales enablement, and go-to-market teams to deliver against an aggressive roadmap.
• Influence without authority — align senior leadership, partner teams, and stakeholders around a cohesive vision for Marty’s evolution.
• Make high-judgment trade-offs between speed and quality, automation and control, simplicity and power — with a clear point of view grounded in data and customer insight.
• Represent the voice of the advertiser in every technical and strategic decision — translating complex AI capabilities into tangible user value.

Benefits

• competitive pay
• performance-based bonus awards
• medical, vision and dental coverage
• 401(k)
• stock purchase
• company-paid life insurance
• PTO (including sick leave)
• parental leave
• family care leave
• bereavement
• jury duty
• voting
• short-term and long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level