Principal Product Manager, Capital Platform

Upstart

1h•Remote

About The Position

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Capital Platform team builds the systems that enable capital to flow through Upstart’s marketplace reliably, transparently, and at scale. The team owns the core platform capabilities used by banks, credit unions, and institutional investors to onboard, configure lending programs, execute originations and loan sales, and monitor portfolio performance. Operating at the intersection of product, engineering, capital markets, finance, and compliance, the Capital Platform team focuses on building enterprise-grade, configurable, and reusable infrastructure that supports a growing and increasingly diverse set of capital partners across products. This team is responsible for foundational platform capabilities including partner integrations, capital execution workflows, and capital insights and reporting — with an increasing emphasis on white-label and embedded capital solutions that allow partners to leverage Upstart’s technology within their own ecosystems. As a Principal Product Manager, you will be a senior, hands-on individual contributor owning strategy and execution for one of Upstart’s most complex and high-impact capital platform problem spaces. This role is well suited for a Staff+ IC who thrives in ambiguity, enjoys building enterprise-grade platforms from first principles, and wants to shape how lenders and investors integrate with Upstart at scale. You will lead multi-quarter initiatives that cut across product, engineering, finance, and compliance, and deliver durable, extensible systems that serve both current and future capital partners. Depending on business needs and your background, you will own one or more of the following Capital Platform problem spaces: Capital Partner Integrations & Execution Own the core workflows that onboard lenders and investors, execute originations and loan sales, and integrate with external systems and third-party providers. Focus on scalability, reliability, and operational rigor across high-volume, business-critical flows. Capital Insights & Reporting Infrastructure Lead the evolution of reporting systems, data pipelines, and customer-facing analytics that provide transparency, oversight, and trust for capital partners. Balance correctness, auditability, and usability in regulated, high-reliability environments.

Requirements

7+ years of product management experience, or equivalent demonstrated scope and impact owning complex, multi-quarter initiatives
Demonstrated experience leading initiatives at a Principal / Staff-level individual contributor scope
Proven track record designing and shipping platforms or shared systems, not just standalone features
Experience working with complex B2B or B2B2C workflows (e.g., onboarding, configuration, payments, compliance, reporting)
Ability to operate effectively in regulated, high-reliability environments
Strong technical fluency and experience partnering closely with engineering on architecture and system design tradeoffs
Ability to drive alignment and execution across multiple teams and stakeholders without formal authority
Bachelor’s degree or equivalent practical experience in a technical, analytical, or business-related field

Nice To Haves

Experience building enterprise-grade platforms or infrastructure products, particularly in financial services, fintech, or regulated domains
Experience with zero-to-one product development, including defining problem spaces, validating solutions, and scaling initial implementations
Familiarity with capital markets, lending, or financial operations workflows
Experience building or evolving data platforms, reporting systems, or analytics products
Background working in high-growth or scaling technology companies
Prior collaboration with machine learning, data science, or advanced analytics teams

Responsibilities

Own the strategy, roadmap, and execution for a major Capital Platform problem space with material business impact
Lead multi-quarter, cross-team initiatives that require deep systems thinking and operate under significant ambiguity
Design scalable, configurable platform capabilities that serve a diverse set of capital partners without fragmentation or bespoke delivery
Partner deeply with engineering to define product architecture, tradeoffs, sequencing, and long-term evolution of capital platform systems
Influence adjacent platform and vertical teams to ensure capital partner needs are consistently met across products
Use data, customer insight, and domain knowledge to make high-conviction product decisions and prioritize effectively
Deliver durable, enterprise-grade solutions that meet reliability, compliance, and operational requirements

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).