Principal, Product Manager - Automated Pickup & Delivery

Walmart•Bentonville, AR

1d•$110,000 - $220,000•Onsite

About The Position

Our team builds the product capabilities that power Store Fulfillment automation, connecting software, operational workflows, and automation systems to help sites run efficiently at scale. We focus on creating products that improve execution on the ground while also building the foundation needed to expand across new sites over time. We are seeking a Principal Product Manager to lead the product strategy for outbound operations within this space. This role will shape the roadmap for the tools, workflows, and system capabilities that support outbound execution, while also helping define the technical architecture needed to keep the platform flexible as the business grows and evolves. This is a highly cross-functional leadership role. You will work closely with engineering, operations, design, and partner teams to identify opportunities, define product direction, and deliver solutions that improve operational performance. You will also coordinate the software product work required to launch new sites successfully, and help manage the way internal platforms integrate with automation technologies in a scalable and repeatable way. Success in this role will be measured by the ability to improve the performance of outbound operations in meaningful and scalable ways. This includes increasing throughput, improving outbound productivity, and enabling a higher rate of perfect orders by building systems and workflows that are reliable, efficient, and easy to execute in live operating environments. The ideal candidate brings strong product judgment, technical depth, and operational thinking. This person must be comfortable balancing long-term strategy with near-term execution, while driving alignment across a broad set of stakeholders and ensuring the underlying product and architecture can support future scale.

Requirements

Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management
11 years’ experience in product management or related area
Experience leading large, cross-functional product initiatives
Experience working on technical products, platform capabilities, or operational systems

Nice To Haves

AI-First Product Leadership, including embracing AI as a core part of the product development process, applying AI to planning, analysis, documentation, decision-making, and team effectiveness, thinking critically about how AI can improve internal ways of working and products, and modeling thoughtful and responsible adoption of AI.
Proven product leader with experience defining strategy and driving execution in complex environments
Strong ability to bring structure and clarity to ambiguous problem spaces
Skilled at influencing across teams and aligning stakeholders around clear priorities
Strong technical and systems thinking, including working across software systems, workflows, and operational processes, engaging on technical architecture, and connecting technical decisions with long-term business needs and operational realities
Operational and Execution Strength, including experience working on products that support complex operations or frontline execution, demonstrated ability to lead multiple initiatives while balancing short-term delivery and long-term strategy, strong judgment in prioritization, tradeoff management, and decision-making, and comfort operating in fast-moving environments with evolving needs
Data-Driven Mindset, including using qualitative and quantitative inputs to guide product direction, defining success metrics, and using performance data to improve outcomes, and focusing on measurable business and operational impact
Experience in fulfillment, operations, automation, logistics, or related domains
MBA or other advanced degree
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
Supervisory experience
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices and commitment to creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture

Responsibilities

Define and own the product strategy and roadmap for outbound operations
Identify opportunities to improve workflow efficiency, reliability, and user experience
Partner cross-functionally to translate operational needs into scalable product solutions
Help shape a flexible technical architecture that can support changing workflows, new capabilities, and future growth
Drive product decisions that improve how internal systems integrate with automation technologies
Coordinate software readiness for new site launches, ensuring capabilities, dependencies, and timelines are aligned
Lead product discovery, prioritization, and execution across a complex stakeholder environment
Improve how issues, dependencies, and launch readiness are managed across outbound initiatives
Use data, field insights, and customer feedback to inform product decisions
Drive clarity on tradeoffs, sequencing, and investment priorities
Ensure solutions are designed to scale across multiple sites and evolving business needs
Mentor other product managers and help raise the quality of product thinking and execution across the team

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering high school completion to bachelor's degrees, English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart)