Principal Product Manager, AI & Digital Health

Tandem Diabetes Care

4d•Hybrid

About The Position

The Principal Product Manager, Digital & AI Platforms, drives the evolution of our digital ecosystem with a dual focus: shaping AI-driven platform capabilities and leading a near-term advanced technology initiative – a mobile app for next generation therapy. This role sets the vision and roadmap for intelligent features and advanced data services across our digital product suite while taking immediate product ownership of a modern, mobile application designed to advance therapy options for people with diabetes. This role is ideal for an entrepreneurial leader who thrives on pioneering new product concepts, and bringing innovative products to market. You will have an opportunity to make an immediate impact delivering a strategic mobile product this year while establishing the vision, strategy, and foundations for Tandem’s AI capabilities. Success requires creativity in solving complex problems, excellent communication skills, and the ability to navigate ambiguity while clearly defining a path forward. You are skilled at influencing and motivating teams to deliver meaningful outcomes. The Principal Product Manager, Digital & AI Platforms, at Tandem is also responsible for:

Requirements

8+ years product management experience, including leadership of digital or mobile products and AI-based product development.
Bachelor’s degree in Computer Science, Engineering, Mathematics or related field.
Experience with diabetes related products, therapies, and technologies
Experience with AI model evaluation frameworks with regulated digital health systems.
Strong leadership and communication skills; adept at influencing cross-functional teams and navigating ambiguity.
Proven success developing and launching AI/ML-powered products across full product lifecycle (0-to-1, 1-to-n, “cradle-to-grave”) with strong AI evaluation definition, development and compliance experience.
Expertise in agile product development processes, product ownership responsibilities.
Experience managing integrated systems encompassing hardware & software components; strong knowledge of underlying technologies and methods including machine learning.
Communicates complex ideas, anticipates potential objections and influences others, often at senior levels, to adopt a different point of view.
Hands-on experience with Agile software development methodology.
Solves unique problems with broad impact on the business.
Demonstrated ability to build trust and engage engineering teams through the product development process.
Anticipates clinical and regulatory issues as it relates to delivering software as a medical device.
Skilled at clearly conveying in-depth knowledge to all levels within, and outside of, the organization.
Ability to operate effectively in a matrixed environment and establish cooperative relationships with peers and key functional owners.
Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

MBA, preferred.
Certified Scrum Product Owner (CSPO) certification preferred
General understanding of the diabetes industry; direct experience preferable.

Responsibilities

AI Product & Platform Management Owns and communicates the vision and strategy for AI-driven innovations across Tandem’s digital ecosystem, ensuring alignment with business objectives and user needs.
Develops and maintains product roadmaps that integrate ambient intelligence and advanced AI capabilities—such as conversational assistants, summarization and insights, anomaly detection, and agentic workflows—into intuitive experiences across mobile, cloud, and embedded platforms.
Translates business and market requirements into clear strategic priorities and actionable user requirements.
Partners with Product peers and cross-functional teams—including Engineering, Data Science, Design, Quality, Clinical, and Regulatory—to deliver AI capabilities that enhance patient and clinician experiences.
Leads the design, development, and deployment of complex and novel AI features, as well as frameworks for AI evaluation, experimentation, and A/B testing to drive data-informed decisions.
Communicates product lifecycle updates, roadmap iterations, and performance insights to senior and executive leadership with clarity and strategic context.
Proactively addresses business, regulatory, and strategic challenges; recommends improvements to mitigate risks and accelerate success.
Removes strategic and operational obstacles that hinder team performance and achievement of goals.
Establishes mechanisms to measure AI feature performance, evolution, safety, usability, and clinical impact, ensuring alignment with human factors, quality, and regulatory processes (including FDA Predetermined Change Control Plans) and ethical standards.
Leverages data, experimentation, and emerging AI technologies to inform product decisions and roadmaps, driving continuous innovation and iterative improvement.
Sets success metrics and long-term strategic plans for AI-enabled products and platforms.
Acts as an internal champion and subject matter expert for AI capabilities and their role in Tandem’s product strategy.
Monitors and analyzes metrics that inform product success, including Key Performance Indicators (KPIs).
Creates governance frameworks and standards for data infrastructure and services (e.g., attribute service) to enable scalable, secure, and efficient support of ML/AI/LLM models and agentic workflows.
Mobile Product Owner – Advanced Technology Program Accountable for ensuring that team actions and backlog are consistently aligned to the program roadmap, ongoing insights and user needs, and delivery against key milestones.
Document product requirements in line with product strategy and collaborate closely with Product, UXD/UXR, R&D, Quality, and other partner teams to ensure backlog contains the necessary detail to ensure efficient prioritization, development, testing, and deployment.
Regularly prioritizes, monitors and tracks progress of the team backlog and business commitments, communicating this with the team to manage expectations and set delivery targets to achieve program objectives.
Leads backlog refinement and sprint review sessions, while joining other sprint and program events as an active participant and product leader.
Balances new product and feature development equally with technical debt, bugs, and anomalies and able to articulate business and technical rationale for decisions.