Digital Product Manager AI Solutions

University of Miami • Miami, FL

8h

About The Position

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Digital Product Manager AI Solutions The Digital Product Manager AI Solutions oversees the design and engineers the delivery of innovative products in the patient and employee digital experience landscape. Moreover, the incumbent manages the entire product life cycle from planning to execution in support of organizational strategy and objectives. Researches and analyzes market conditions and identifies key consumer trends and opportunities for product innovation/enhancements.

Requirements

• Bachelor’s degree in relevant field required
• Minimum 5 years of experience in digital product development, with a proven track record of shipping and managing high-quality, scalable software products.
• Strong technical background in software development, automation, or infrastructure.
• Expertise in agile development methodologies and experience working within a fast-paced, high-performing environment.
• Demonstrated success driving projects to successful and timely delivery from ideation through launch and maintenance.
• Experience working collaboratively with cross-functional teams including engineering, design, and business stakeholders.
• Proven ability to provide operational oversight and take ownership of product performance and success.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Responsibilities

• Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance.
• Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them.
• Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge.
• Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans.
• Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment.
• Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute on go-to-market activities, ensures user adoption, and identifies and measures user utility.
• Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team
• Functions as the Product Manager for a cross-functional development team, managing the entire feature and product life cycle from planning through development and launch.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Adheres to University and unit-level policies and procedures and safeguards University assets.
• Lead the intake and prioritization of AI/ML product requests from a diverse range of stakeholders, including clinicians, researchers, and administrators. Translate complex clinical or operational challenges into clear, data-driven product requirements
• Act as the primary liaison between the product team and end-users within the academic healthcare system. Deeply understand clinical and research workflows to ensure AI solutions are seamlessly and ethically integrated without disrupting patient care or existing processes.
• Work directly with data scientists, ML engineers, and data infrastructure teams to define data requirements, evaluate model performance, and validate the feasibility of proposed solutions. Possess the technical acumen to challenge assumptions and ensure models are production-ready.
• Champion the principles of responsible AI, including fairness, transparency, and accountability. Ensure all products adhere to strict compliance standards, including HIPAA and relevant IRB protocols, by building governance, auditability, and data privacy into the product lifecycle.
• Manage the end-to-end lifecycle of AI products, from initial data exploration and model development to deployment and ongoing monitoring. Define metrics to measure product performance and address post-deployment issues such as model drift and data integrity.
• Utilize quantitative data and user feedback to inform product roadmaps and strategic decisions. Analyze product performance against key metrics to identify new opportunities and optimize existing solutions for maximum impact.

Benefits

• The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees