Principal Product Designer

Ellevation • Boston, MA

6d • Hybrid

About The Position

We're growing our Product Design organization to support a strategic evolution: from a suite of point solutions into an integrated ELD platform. Design is at the center of this shift. As we connect compliance, instruction, and assessment into unified workflows, we need designers who can define what the experience should be, not just what it looks like and shape solutions that feel like one coherent system, not a collection of tools. We're looking for an experienced Principal Product Designer who can lead UX strategy and evolve our systems. This role blends systems thinking, cross-R&D design leadership, and setting the bar for AI-assisted design workflows across the team. It’s a hands-on role as well. You'll work across the product suite and collaborate closely with senior Product and Engineering peers to define strategy and execute to improve our design system (Backpack). Product Culture We are organized into small, durable product teams that develop solutions in specific domains. Our teams are cross-functional—product, design, and engineering work so closely together that we call ourselves DevPro and rarely meet in functional silos. We focus on outcomes over output, which means we engage users early, validate hypotheses through research and prototyping, and iterate rapidly toward high-confidence solutions. While we work in separate teams, we prioritize integration and consistency of our solutions meaning consistency isn’t a nice to have, it’s a critical part of our end goal. We expect designers to integrate AI tools into their workflows as on-demand collaborators that can help explore ideas quickly: generating variations, stress-testing concepts, and moving from problem to prototype faster than traditional methods allow. This isn't about replacing craft; it's about using AI to expand what's possible within a time constraint. You'll be evaluated on what you're able to produce with these tools, not just your manual output. We value Product Designers who think strategically and are able to look at problems from multiple angles, weigh tradeoffs, and articulate how a solution meets the needs of both users and the business. We celebrate accountability to outcomes: conducting experiments, adjusting strategy based on learnings, and delivering products that change behavior and drive real value. This is a hybrid role based out of our headquarters in Boston, MA.

Requirements

• 10+ years of demonstrated success as a cross-functional designer in a B2B SaaS or adjacent environment
• You've owned or significantly shaped a design system and understand the tradeoffs between flexibility and consistency
• You're comfortable working autonomously, setting your own direction, and influencing without authority
• You're AI-fluent—using LLM-assisted prototyping to accelerate ideation and validation, freeing you to focus on strategy and systems thinking
• You're accountable to outcomes, not just output. You run experiments, learn from what ships, and measure success by whether the product changes behavior
• You go to the source. You've led user research and usability testing in the field, and you don't design from assumptions. You seek feedback and confront hard truths
• Craft is a practice, not a credential—you iterate with users, engineers, and data
• You bring diverse perspectives into your process and design with empathy for users unlike yourself
• You think in systems, creating coherent experiences across workflows rather than isolated features
• You elevate others through feedback, pairing, and raising the bar on what good looks like

Responsibilities

• Lead UX strategy and evolve our systems
• Work across the product suite and collaborate closely with senior Product and Engineering peers to define strategy and execute to improve our design system (Backpack)
• Own the roadmap for Backpack's evolution
• Ship improvements that address high-priority gaps
• Establish yourself as the go-to for cross-team UX decisions
• Begin identifying opportunities to raise craft and improve design workflows across the team
• Shaping UX strategy for initiatives that span multiple teams
• Mentoring designers and elevating the quality bar through feedback and process improvements

Benefits

• Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options.
• Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's.
• In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 101-250 employees