Principal Product Complaint Analyst

Boston Scientific • Georgetown, MA

6d

About The Position

Your responsibilities will include: Supporting and implementing new Standard Operating Procedures and Work Instructions to improve and/or standardize complaint and regulatory reporting processes Applying systems-thinking of a complex quality system to streamline and identify areas for improvement and identify areas of risk and provide and manage plans for improvement Working independently across the organization

Requirements

• Bachelor's degree, preferably in a scientific, engineering, or technical discipline
• Minimum of 8+ years of medical device industry experience
• Demonstrated ability to understand, shift and contribute to changing priorities
• Competency of Microsoft Office Suite (i.e., Word, Xcel, PowerPoint, Visio, etc.)
• Working knowledge and practical implementation of FDA, ISO, MDR regulations within the medical device industry
• Demonstrated proficiency in project management
• Travel approximately <5% of the time
• Non-conformance and Corrective Action Preventative Action (CAPA) experience
• Strong research, communication and presentation skills
• Effective written and oral communication, technical writing, and editing skills
• Ability to work independently with minimal direction or supervision
• SAS, Snowflake or similar querying/analytic software experience

Responsibilities

• Supporting and implementing new Standard Operating Procedures and Work Instructions to improve and/or standardize complaint and regulatory reporting processes
• Applying systems-thinking of a complex quality system to streamline and identify areas for improvement and identify areas of risk and provide and manage plans for improvement
• Working independently across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees