Principal Product Advisor, ME Engagement Management

Workday•Pleasanton, CA

2d•Hybrid

About The Position

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Join our team and experience Workday! It's rewarding to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun! In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. The Growth organization is within our Product & Technology team. Our mission is to enable our customers to adopt Workday products and solutions in the most effective and efficient manner and with the highest quality to ensure lasting customer success. The GO Implementation Strategy team focuses on building, optimizing, and scaling deployment approaches, tooling, and automation so that Workday deployments are repeatable, high quality, and insight-driven across our ecosystem. About the Role This role is a primary driver of the end-to-end engagement, project management, testing, and training approach within GO deployments. You will define how Workday projects should be governed and executed from an engagement perspective, shaping the methods, tooling, and content that delivery teams and partners use to manage scope, schedule, risk, testing cycles, and end‑user readiness. You are responsible for continuously improving project governance frameworks, testing strategies, and training approaches, and for leveraging deployment tools and automation to make these practices consistent, scalable, and insight‑driven. You will translate delivery learnings, escalations, and engagement health metrics into concrete improvements to our deployment playbooks, templates, and workflows, ensuring teams have clear guidance to run successful projects. As a Principal Product Advisor, you lead complex, cross-functional initiatives with a high degree of autonomy, partner closely with senior stakeholders across Product, Services, and Sales, and act as a key subject matter expert for engagement management, project execution, testing quality, and training effectiveness across GO deployments.

Requirements

Demonstrable expertise in enterprise SaaS project and engagement management, with a focus on delivery governance, risk management, and customer success for cloud implementations.
5+ years leading or advising on enterprise software deployments (preferably Workday or similar SaaS), with accountability for project plans, stakeholder alignment, timelines, and outcomes.
Significant experience designing and executing structured testing cycles (e.g., SIT, UAT, regression, cutover validation) and defining testing tools, processes, and acceptance criteria.
Strong hands-on experience with project and portfolio management tools, testing or QA tooling, and enablement/training platforms (e.g., work management tools, test management tools, learning or adoption platforms).
Highly adaptable; comfortable navigating evolving product and deployment strategies
Communicates and collaborates effectively with cross-functional partners (Product, Services, Engineering, Partners, and Customer teams).
Learns new technologies and related product areas quickly, including AI/ML-driven tools and emerging deployment automation capabilities.
Can handle multiple competing priorities and drive progress across parallel initiatives in a structured way.
Has strong analytical and problem-solving abilities, with a track record of breaking down ambiguous implementation challenges into scalable, tool- and workflow-based solutions.
Explains complex and technical concepts in simple, accessible terms to audiences with varying levels of technical knowledge.
Mentors consultants and delivery teams, provides guidance on deployment best practices, and can lead virtual teams or workstreams to deliver cross-organizational outcomes.
Comfortable using AI tools (such as generative AI assistants) to design or enhance implementation workflows, documentation, and training content.
Willing to travel up to 25% of the time, as required by business needs.